Sales Assistant Central London

Card Factory; London; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to join its vibrant team in Central London. This role is perfect for friendly and approachable individuals who are passionate about providing exceptional customer service. You will engage with customers, assist with product recommendations, and ensure a welcoming atmosphere. The company values work/life balance, offering flexible hours and a supportive environment. With numerous opportunities for growth and development, this position is ideal for those looking to thrive in a fast-paced retail setting while celebrating life's special moments with customers.

Benefits

Pension

25% Colleague Discount

Financial Education Tools

Salary Advance

Seasonal Incentive Schemes

Retail Apprenticeships

Access to Learning and Development

Discounts across UK Retailers

Employee Assistance Programme

Qualifications

• Passionate about delivering exceptional customer service.
• Ability to work at pace while multitasking.

Responsibilities

• Ensure customers feel welcomed and have a great in-store experience.
• Engage with customers and make product recommendations.
• Support team efforts to deliver the best customer experience.

Skills

Customer Service

Multitasking

Teamwork

Job description

cardfactory makes celebrating life's moments special and accessible for everyone – we are united by this purpose.

As part of our expansion plans, we have opened a collection of new stores within Central London to support us in helping our customers celebrate their own life moments. We are now looking for a Sales Assistant to join our very successful cardfactory family in Central London.

Store Location:

Role Responsibilities

• Ensuring customers feel welcomed, wowed, and won over, leaving having had a great in-store experience
• Engaging with customers and making recommendations on complementary products, ensuring all sales are processed efficiently and accurately
• Merchandising and replenishing products across the shop floor (may include working outside the store’s normal opening hours)
• Unloading and unpacking deliveries
• Working as a team to deliver the best customer experience while supporting one another and having fun along the way

The Ideal Candidate

Retail experience is not essential. We’re looking for friendly and approachable people who are passionate about delivering exceptional customer service.

The role requires someone who can work at pace whilst multitasking and embracing change.

We want to support a work/life balance; therefore, don’t worry if you’re not available all hours of the day – tell us when you’re available to work and across which locations.

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true omni-channel retailer. This strategy involves significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:

• Pension
• 25% Card Factory colleague discount in-store and online
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Location: Hight Street North, East Ham, London, United Kingdom