Sales Assistant - Arabic Speaker - Part time - London

Golden Goose Group; Greater London; On-site; GBP 12,000 - 18,000; Part time

Job summary

Golden Goose in London invites a Sales Assistant (Style Maker) to craft personalised Golden total looks and deliver exceptional client experiences. You will guide customers through heritage values, upsell with confidence, and uphold brand standards in-store.

Fluency in English and Arabic, 1–3 years in luxury retail, strong presentation and communication skills, and a proactive, team‑oriented mindset are essential for success in this role.

Qualifications

• Fluency in English and Arabic is required; additional languages are a plus.
• 1–3 years of relevant experience in luxury retail.
• Strong selling techniques and professional selling approach.
• Excellent presentation and interpersonal communication skills.
• Customer-focused with ability to work in a fast-paced luxury environment.

Responsibilities

• Assist customers in expressing their personality and crafting desired looks to support store objectives and customer satisfaction.
• Provide product insights, upsell/cross-sell, and guide customers through the shopping journey.

Skills

Communication skills

Interpersonal skills

Customer focus

Teamwork

Self-motivation

Selling techniques

Presentation skills

Tools

Golden App

Salesforce

Xstore

Stealth

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up‑selling and cross‑selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in English and Arabic. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self‑motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: London

Part Time position 20 h per week

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.