Sales Assistant, Amazon Freight

Amazon; Coalville; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company is seeking a Sales Assistant for their EU Commercial Team. The role involves recruiting European Shippers, managing sales inquiries, and providing exceptional customer service. Ideal candidates will have sales experience, strong communication skills, and proficiency in English, with opportunities for growth within the team.

Qualifications

• Experience in sales/account management/customer service.
• Advanced proficiency in English (C1 CEFR).
• Relevant experience with MS Office suite.

Responsibilities

• Conduct high volume outbound phone calls for sales pitching.
• Manage inbound sales inquiries via email and CRM.
• Support customers with onboarding and integration into Amazon Freight services.

Skills

Sales

Customer Service

Communication

Education

Bachelor's degree

Tools

MS Office

SalesForce

Job description

DESCRIPTION

We are looking to hire a Sales Assistant as part of our EU Commercial Team. This person will be responsible for recruiting European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.

Key job responsibilities
- High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services
- Launch new Shippers (customers)
- Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
- Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
- Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.

A day in the life
We are looking to hire a Sales Assistant responsible for providing a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities.

The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via pitching our services, supporting them through their onboarding or helping them to further integrate into Amazon Freight services and accelerate their growth.

About the team
Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe.
AF allows businesses ("shippers") to use Amazon's transportation technology and network to transport products in across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly.

This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs.

BASIC QUALIFICATIONS

- Experience in sales/account management/customer service.
- Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

- Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts)
- Additional language skills are helpful but not necessary (Particularly German, French, Chinese or Italian)
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain. telemarketing
- Experience using CRMs such as SalesForce, and data tools such as Alchemy, Tableau or Google Analytics
- Bachelor's degree

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