Sales Assistant

Funky Pigeon; Wantage; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Assistant to provide exceptional customer service and maintain store standards. The role involves working flexible hours, including weekends, and requires a passion for customer experiences. Join a supportive team and contribute to a successful store environment.

Benefits

Pension

Paid Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• Passion for providing exceptional customer experiences.
• Confidence in communication within the team.

Responsibilities

• Deliver outstanding customer service to all customers.
• Replenish stock and ensure all store areas are tidy.
• Maintain high standards of display and visual merchandising.

Skills

Customer Service

Communication

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: Permanent

Working hours: 4-hour contract including weekends (both days if necessary), with potential for overtime during the week. MUST BE FLEXIBLE WITH HOURS.

WH Smith has a remarkable heritage, occupying a central place as the Hub of the High Street and in our customers’ hearts for 230 years. We continuously strive to enhance customer and colleague experiences—marking milestones with cards and gifts, offering escape and education through our books, and providing communication and currency services via our Post Office Stores.

As a Sales Assistant, you will deliver exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Key responsibilities:

1. Deliver outstanding customer service to all customers.
2. Replenish stock and ensure all store areas are tidy and inviting.
3. Maintain high standards of display and visual merchandising to help customers find products easily.
4. Support team members to ensure smooth store operations.

What we look for:

• A passion for providing exceptional customer experiences.
• Confidence in communication within the team.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Our rewards:

We appreciate your hard work in making WHSmith successful and our customers happy. Besides salary, pension, paid leave, and employee discounts, we offer deals with retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or entertainment tickets.

Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial.

WHSmith is an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.