Sales Assistant

Funky Pigeon; Sefton; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player seeks a dedicated Sales Assistant to deliver exceptional customer service and maintain store standards. In this role, you will engage with customers, ensuring their experience is memorable and enjoyable. You will work both independently and collaboratively with your team to keep the store inviting and well-stocked. The company values inclusivity and offers a supportive environment for all employees. If you are passionate about customer service and eager to contribute to a welcoming atmosphere, this opportunity is perfect for you.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Wellbeing Support Programme

Qualifications

• Passion for providing excellent customer experiences.
• Confident communication skills within a team.

Responsibilities

• Deliver outstanding customer service to all customers.
• Replenish stock and ensure all areas of the store are tidy.

Skills

Customer Service

Communication Skills

Teamwork

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: Permanent

Working hours: 16 per week, including weekends.

About WHSmith

WH Smith has a remarkable heritage, occupying a place as the Hub of the High Street and in our customers’ hearts for 230 years. We continue to innovate, making customer and colleague journeys in life possible—marking milestones with cards and gifts, providing escape and education with our books, and offering communication and currency services in our Post Office Stores.

Role Overview

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Key Responsibilities

1. Deliver outstanding customer service to all customers.
2. Replenish stock and ensure all areas of the store are tidy and inviting.
3. Maintain high standards of display and visual merchandising to help customers find what they need easily.
4. Support colleagues and be a team player.

Desired Skills and Attributes

• A passion for providing excellent customer experiences.
• Confident communication skills within a team.
• Motivated to achieve high standards and results.
• Adaptable to meet company goals and requirements.

What We Offer

In addition to a salary, we provide a pension scheme, paid annual leave, and employee discounts. We also offer a range of deals from retail partners, helping you save money and create memories—whether enjoying a meal, an adventure, or entertainment. Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.