Casual Sales Assistant

JR United Kingdom; Yeovil; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in the cycling sector is seeking a passionate Sales Assistant to join their team. In this role, you will provide exceptional customer service, guiding customers through their cycling needs while showcasing a wide range of bicycles and accessories. Your expertise will help enhance the shopping experience, ensuring customers leave satisfied and informed. With a focus on product knowledge and sales, this position offers a dynamic work environment where your contributions directly impact the store's success. Join a company that values knowledge, passion, and customer satisfaction.

Qualifications

• Exceptional customer service skills and a friendly demeanor.
• Deep understanding of bicycles and cycling accessories.

Responsibilities

• Assist customers in selecting bicycles and accessories.
• Manage stock levels and ensure store organization.

Skills

Customer Service

Product Knowledge

Sales

Stock Management

Cash Handling

Merchandising

Safety Protocols

Job description

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About Us

We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information

This role has no guaranteed hours of work; hours can therefore vary from week to week. As a result, some weeks there may be no hours of work offered.