Sales Assistant

AkzoNobel; Newtownabbey; On-site; GBP 15,153 - 20,664; Part time

Benefits offered by this job

Holiday allowance

Pension

Income protection

Staff discount

EAP

Life assurance

Flexible benefits

Job summary

AkzoNobel’s Dulux Decorator Centre Belfast is hiring a Sales Assistant for a 20-hour week. You’ll work with store colleagues and the UK Sales Team to deliver a memorable customer experience for professionals and DIY enthusiasts.

Responsibilities include assisting customers, delivering to homes occasionally as a relief driver, and contributing to the monthly customer contact plan. You must be available for shifts 7am–5pm, Mon–Fri, with some Saturdays (8am–4pm) on a rotational basis, with time off

Qualifications

• Proven experience in a customer service/retail role.
• Valid driving license.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Skills

Customer service

Retail experience

Driving licence

Teamwork

Job description

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let’s paint the future together.

Dulux Decorator Centre Belfast

20 Hours per week

Sales Assistant

£13.18 per hour & Sales-Based Bonus

20 Hours per week

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too only on occasion as a relief driver.

This is a 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Valid driving license.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organized & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What Do We Offer At Dulux Decorator Centres

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• 25 days holiday pro rata, excluding bank holidays
• Great Company pension
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.