Sales Assistant

Roman Originals; Metropolitan Borough of Solihull; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Company pension

Employee discount

BHSF Employee Cash Plan

Job summary

Roman Originals is seeking a Part Time Sales Assistant to join our retail team across any 4 days including weekends in the Solihull area. You will help maximise sales by delivering excellent customer service and knowledge of fashion trends.

Join a friendly team, handle till transactions, maintain shop standards, and support visual merchandising while remaining flexible to cover hours as needed.

Qualifications

• A hunger to deliver exceptional customer service.
• An eye for fashion and trends.
• Uphold and maximise the Company's brand.
• Previous experience in a customer facing role.
• A committed team player.
• Flexibility and determination.

Responsibilities

• Operate store till and process transactions accurately.
• Provide high level of customer service and assist customers.
• Identify customer needs and answer product queries.
• Maintain visual merchandising per floor plans.
• Keep shop floor and back of house clean and organized.
• Support store operations and cover additional hours when needed.
• Adhere to health and safety responsibilities.

Skills

Customer service

Fashion awareness

Visual merchandising

Communication

Team player

Flexibility

Job description

Roman Originals are an ever growing retail Company, trading all over the UK from stand alone stores and Retail Concession Departments. We pride ourselves on providing the best service we can to all of customers, whatever the situation! So, are you a retail lover with a passion for Customer Service? We are currently looking for enthusiastic individuals to join our store team as a Part Time Sales Assistant. This post is for 1x16 working across any 4 days including weekends. As a Sales Assistant you will play a vital role in the succession and delivery of our stores and be responsible for maximizing sales by providing a high standard of service. Working as part of a friendly, motivated team, your key responsibilities will include, but are not limited to; Operating the store till in line with Company procedures, providing a high level of customer service and accuracy. You must be flexible; to support the operational store teams and be able to increase hours where necessary.

• Maintain a high standard of housekeeping, both on the shop floor and back of house.
• Providing excellent customer Service and exceeding customer expectations at every opportunity.
• To identify customer needs and be able to answer all product related queries. Inclusion of maximising product knowledge.
• Implement and maintain the highest standards of visual merchandising, by selecting, preparing and displaying merchandise in line with floor plans, stock availability and management discretion.
• Uphold a clean and tidy workplace and understand Health and Safety responsibilities within the workplace.
• Operating the store till in line with Company procedures, providing a high level of customer service and accuracy.

• A hunger to deliver exceptional Customer Service
• An eye for fashion and trends
• Uphold and maximise the Company's brand
• Previous experience in a customer facing role
• A committed team player
• Flexibility and determination

• Company pension
• Employee discount
• BHSF Employee Cash Plan