Sales Assistant

LondonEnergy; London; On-site; GBP 32,000; Full time

Job summary

A leading company in waste management is seeking a Sales Assistant for their Kings Road Reuse & Recycling Centre Shop. The role involves delivering high-quality retail service, managing sales of donated goods, and maintaining shop operations. Ideal candidates should be organized, dependable, and able to work independently. The position offers various benefits including private medical insurance and a pension scheme.

Benefits

Private Medical & Life Insurance

Company Pension Scheme

Annual Leave Package

Employee Recognition Scheme

Access to Employee Assistance Programme (EAP)

Qualifications

• Previous experience in a customer-facing role, ideally within retail.
• Good interpersonal skills with a strong sense of commercial awareness.

Responsibilities

• Provide high standard of customer service in-store and online.
• Process returns and manage stock deliveries.
• Set up and manage an eBay seller account.

Skills

Customer Service

Teamwork

Organisation

Numeracy

Education

GCSE

Tools

Excel

Job description

Job Title: Sales Assistant

• Type: Full Time, Permanent
• Salary: £31,464.58
• Location: Chingford, East London

About LondonEnergy:

LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have a dedicated team of people working across our various North London sites, making a positive difference to the environment and the local community.

By processing household waste at our facility, we produce enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres.

About the Role:

We are currently looking for a Sales Assistant to join the team at our Kings Road Reuse & Recycling Centre Shop.

In this role, you will support the delivery of a reliable and high-quality retail service, helping to manage the sale of donated goods both in-store and online. Working alongside one other Sales Assistant, you will be responsible for maintaining the shop's presentation and day-to-day operations, both collaboratively and independently.

This position would suit someone who is organised, dependable, and comfortable working with minimal supervision.

The shop is open Monday - Saturday, and you need to be able to work Monday, Wednesday, and Saturday each week; the additional 2 days can be flexible.

Responsibilities:

1. Provide a high standard of customer service by greeting and assisting customers in-store, and responding to queries via phone and email.
2. Process returns and refunds for both in-store and online purchases, and manage face-to-face order collections.
3. Handle cash register operations, reconcile receipts, and report discrepancies to the RRC Manager.
4. Receive, sort, and manage stock deliveries, including inspecting goods for resale and identifying high-value items for appropriate pricing.
5. Ensure effective merchandising and display of goods both in-store and online, maintaining clear pricing and a tidy shop environment.
6. Use Excel to catalogue inventory and maintain accurate pricing records; assist with stock control and organisation.
7. Set up and manage an eBay seller account, including photographing items, listing products, monitoring sales, and handling customer enquiries online.

Requirements:

1. Previous experience in a customer-facing role, ideally within retail, is desirable.
2. Experience handling cash and card payments, along with cashing up, banking, and reporting figures.
3. Friendly, helpful, and approachable, with strong customer service skills and confidence engaging with the public.
4. Ability to work effectively as part of a team as well as independently when required.
5. Good interpersonal skills with a strong sense of commercial awareness, planning, and organisation.
6. An understanding of reusable materials and a genuine interest in sustainability is beneficial.
7. A good level of numeracy (ideally GCSE level or equivalent) and basic computer skills.

Benefits:

• Private Medical & Life Insurance
• Company Pension Scheme
• Annual Leave Package
• Employee Recognition Scheme
• Access to Employee Assistance Programme (EAP)
• Many more benefits

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.