Sales Assistant

FOOTASYLUM; Cardiff; On-site; GBP 11,020 - 16,531; Full time

Benefits offered by this job

30% staff discount

Structured training

Career pathways

Inclusive culture

Job summary

FOOTASYLUM is hiring a Sales Assistant for our Cardiff store. This full-time role (37.5 hours weekly) offers a rotating schedule across evenings and weekends. The position pays £8.00–£12.71 per hour plus a 30% staff discount and includes structured product training and clear career pathways.

You’ll be the store’s energy, styling customers, knowing products and culture, and driving a premium shopping experience with a supportive team.

Qualifications

• Outgoing, confident, and approachable – you love starting conversations and building connections.
• Obsessed with sneakers and streetwear and curious to learn more.
• Flexible for evenings/weekends and thrives in a fast-paced, high-energy environment.
• Team player with a growth mindset – open to feedback and eager to develop.

Responsibilities

• Style the full outfit: kicks, layers, accessories, care kits.
• Know the product and culture; learn silhouettes, fabrics, care.
• Host the hype: manage launches, exclusive drops, styling sessions.
• Drive sales, hit KPIs, build baskets, celebrate team wins.
• Keep visuals premium; stock is organized and store looks fresh.

Job description

Sales Assistant (Full-Time)

Location: Cardiff Store

Contract: 37.5 hours per week

Flexibility: Monday–Sunday (rotating shifts)

Pay: £8.00 – £12.71 per hour + 30% staff discount.

As a Sales Assistant, you’re the vibe of our store. You don’t just sell products, you represent them. You know what’s trending, what’s next, and how to make every customer feel seen. We’re looking for people with real energy, a big personality, and a love for showing up and showing out for our guests. Your mission is to create a next‑level shopping experience. Be helpful, be bold, and always go the extra mile. We’re here to set the standard on the high street and you’re a huge part of that.

If trainers are your language and style is your signature, this is your sign. Step in. Stand out. Be part of something iconic.

What you’ll do

• Style the full fit Ask smart questions, read the vibe, and build complete looks – kicks, layers, accessories, care kits. No half fits here.
• Know the product, know the culture Learn every silhouette, the tech behind the performance, fabrics, weather durability, and care. From heritage drops to new heat – you’ll be trained to be a FOOTASYLUM Brand Ambassador.
• Host the hype Own launch days, exclusive drops, styling sessions, and in‑store activations. If it’s happening, you’re leading the energy.
• Chase the win Drive sales, hit KPIs, build baskets, and celebrate team wins. Progress > perfection.
• Keep it premium Visuals on point. Stock locked in. The store always looks fresh, clean, and ready for the next fit check.

About you

• Outgoing, confident, and approachable – you love starting conversations and building connections.
• Obsessed with sneakers and streetwear and curious to learn more.
• Flexible for evenings/weekends and thrives in a fast‑paced, high‑energy environment.
• Team player with a growth mindset – open to feedback and eager to develop.

What You’ll Get

• Pay transparency: £8.00 – £12.71 per hour
• 30% staff discount across Footasylum & Sevenstore
• Structured training in product expertise, styling, and demo labs
• Clear career pathways from Sales Assistant to Supervisor
• Well‑being support and an inclusive culture where individuality is celebrated

Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Footasylum is an equal opportunities employer. Please let us know if you need reasonable adjustments before you attend an interview. We review applications individually, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you. You must bring your Right to Work documentation to the interview in order for us to progress with your application.

Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.