Sales Assistant

TN United Kingdom; Hinckley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading retail company in the UK is seeking a Sales Assistant who is passionate about providing excellent customer service. The role involves greeting customers, processing transactions, and maintaining store standards. Join a supportive team and enjoy various benefits, including discounts and flexible working hours.

Benefits

10% discount with Discount Card

Family-Friendly Benefits

Loyal Service Awards

Life Assurance Cover

Health & Wellbeing support

Increasing holiday allowance

Extra day off for birthday

Qualifications

• Ensure excellent customer service in every interaction.
• Handle cash and operate tills accurately.

Responsibilities

• Respond efficiently to till queues to ensure customer satisfaction.
• Implement store changes and promotions promptly.

Skills

Customer Service

Teamwork

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

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Are you passionate about providing excellent customer service in a fast-paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction by being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values by taking individual responsibility and working towards team goals
• Handle cash and operate tills accurately and responsibly
• Implement store changes and promotions promptly and accurately

You will need to be flexible with your working hours, including shifts.

We can offer you a range of benefits such as:

• 10% discount with our Discount Card on most purchases in-store, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• Life Assurance Cover
• Health & Wellbeing support through our employee assistance programme
• Holiday allowance increasing by one day per year, up to 33 days
• Extra day off for your birthday each year

About Us

Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further expanded our reach, allowing us to serve millions with our unbeatable value.

At Poundland & Dealz, we offer more than just great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a difference in our communities. Our three core behaviours — Love our customers, Care for our colleagues, and Protect the Pounds & Euros — guide everything we do, creating a fun, friendly, and inspiring workplace.

Please note: If you are not within the Leicestershire area or are not willing to relocate, please do not apply.