Sales Assistant

Poundland & Dealz; Hinckley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading retail company in Hinckley is seeking a Sales Assistant who prioritizes customer service and store standards. The role includes opportunities for career development, flexible hours, and various employee benefits, fostering a supportive work environment.

Benefits

10% Discount Card

Family-Friendly Benefits

Loyal Service Awards

My Staff Shop

Opportunities for Apprenticeships

Life Assurance Cover

Health & Wellbeing support

Holiday allowance increasing up to 33 days

Additional day off for birthdays

Qualifications

• Ensure excellent customer service in every interaction.
• Handle cash and operate tills accurately.

Responsibilities

• Respond efficiently to till queues.
• Maintain product availability and replenish stock.

Skills

Customer Service

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

Job Description: Sales Assistant

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. You will create a welcoming store environment and deliver the best service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values, focusing on individual responsibility and team delivery.
7. Handle cash and operate tills accurately and securely.
8. Implement store changes and promotions timely and precisely.

You need to be flexible with your working hours, including shifts.

Benefits include:

• 10% Discount Card on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Opportunities for Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through employee assistance programs
• Holiday allowance increasing up to 33 days
• Additional day off for birthdays

Since 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we offer more than products at great prices; we foster an environment where colleagues thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a difference in our communities. Our core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us daily, creating a fun, friendly, and surprising workplace where everyone can excel.

Please note: If you are not within the Leicestershire area or are not willing to relocate, please do not apply.