Sales Assistant

Funky Pigeon; Worcester; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retail company as a Sales Assistant, where you will deliver exceptional customer service and maintain store standards. You will work both independently and as part of a team, ensuring a welcoming environment for customers. With a focus on communication and adaptability, you will contribute to the success of WHSmith, a well-established brand in the retail sector.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• Passion for providing exceptional in-store experience.
• Confidence in team communication.
• Motivation to achieve excellent results.

Responsibilities

• Deliver exceptional customer service to all customers.
• Replenish stock and maintain store standards.
• Support colleagues as part of a team.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: Permanent

Working hours: 16 hours per week, any 4 of 7 days.

WH Smith has a remarkable heritage and has occupied a place as the Hub of the High Street and in our customers’ hearts for 230 years. We continually strive to improve customer and colleague journeys in life, marking milestones with cards and gifts, providing escape and education through our books, and offering communication and currency services in our Post Office Stores.

As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

What being a Sales Assistant involves:

1. Delivering exceptional customer service to all customers
2. Replenishing stock and ensuring all areas of the store are tidy and inviting
3. Maintaining high standards of display and visual merchandising to help customers find products easily
4. Supporting colleagues as part of a team

What we look for in our Store Team:

1. A passion for providing customers with an exceptional in-store experience
2. Confidence in communicating within the team
3. Motivation to achieve excellent results and standards
4. Adaptability to meet company requirements and goals

Our Rewards:

We appreciate your hard work in making WHSmith a success and our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.