Sales Assistant

TN United Kingdom; Helston; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player seeks a dedicated Sales Assistant to join their team. In this role, you'll provide exceptional customer service while maintaining high store standards. Your passion for creating a welcoming environment and your ability to work both independently and as part of a team will be key to your success. With flexible working hours, including weekends, you'll play a vital role in ensuring customers have a memorable shopping experience. This position offers a supportive atmosphere where you can thrive and contribute to the store's success.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• Passion for providing outstanding in-store experiences.
• Confidence in team communication and motivation to achieve high standards.

Responsibilities

• Deliver exceptional customer service to all customers.
• Maintain a tidy, inviting store environment and support colleagues.

Skills

Customer Service

Team Communication

Visual Merchandising

Adaptability

Job description

Social Network Login/Join

Working hours: Hours - Flexible to include weekends, due to keyholding/lone manning store.

Role: Sales Assistant

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and our colleagues to be proud of sharing their journeys with us.

Key Responsibilities:

1. Delivering exceptional customer service to all customers.
2. Carrying out stock replenishment and maintaining a tidy, inviting store environment.
3. Meeting high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Supporting colleagues and being an active team member.

Preferred Qualities:

• A passion for providing customers with an outstanding in-store experience.
• Confidence in team communication.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Benefits:

In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or entertainment. Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial.

About Us:

WHSmith has a remarkable heritage as a central part of the High Street and our customers’ lives. We continue to innovate and serve our communities through our stores, offering cards, gifts, books, and services in our Post Office Stores.

We are proud to be an inclusive employer, welcoming colleagues to be themselves and feel valued.