Sales Assistant

Poundland & Dealz; Newquay; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established retail player is looking for enthusiastic Sales Assistants who prioritize customer satisfaction and create a welcoming environment. This role offers the chance to complete a Retailer Level 2 Apprenticeship, enhancing your career in retail. As a Sales Assistant, you'll be at the forefront of delivering exceptional service, handling transactions, and maintaining store standards. Join a vibrant team that values responsibility, teamwork, and personal development while enjoying a range of benefits, including discounts and career advancement opportunities.

Benefits

10% Discount Card

Family-Friendly Benefits

Loyal Service Awards

Exclusive Discount Portal

Opportunities for Apprenticeships

Life Assurance Cover

Health & Wellbeing Support

Increasing Holiday Allowance

Extra Day Off for Birthdays

Qualifications

• Experience in customer service and cash handling.
• Flexibility with working hours and shifts.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions securely and accurately.
• Maintain product availability and replenish stock.

Skills

Customer Service

Cash Handling

Teamwork

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver exceptional service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values, focusing on responsibility and teamwork.
7. Handle cash and operate tills accurately.
8. Implement store changes and promotions in a timely manner.

You should be flexible with your working hours, including shifts as required.

Benefits include:

• 10% Discount Card on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Opportunities for Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through employee assistance programs
• Holiday allowance increasing annually up to 33 days
• Extra day off for birthdays

Since 1990, Poundland has grown from a humble beginning to a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we foster an environment where colleagues can thrive. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best while making a positive impact on our communities. Our core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and surprising workplace where everyone can excel.