Sales Assistant

Mountain Warehouse; Glasgow; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Monthly bonus

50% Colleague discount across Mountain

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Job summary

Mountain Warehouse in Glasgow (Gordon Street) is seeking a friendly retail team member to deliver outstanding customer service and support daily store operations. You will process transactions, maintain displays, and share product knowledge to help customers find suitable solutions.

Join a collaborative team with opportunities for growth, a monthly bonus scheme, and a strong benefits package including staff discounts, 28 days of annual leave, and pension. Apply by 30 September 2026.

Qualifications

• Committed to delivering outstanding customer service.
• Experience in retail or customer-facing roles preferred.
• Excellent communication and teamwork skills.
• Energetic and reliable with a proactive mindset.

Responsibilities

• Assist in day-to-day store operations and ensure policy compliance.
• Process transactions accurately across multiple payment methods.
• Keep sales floor clean, organized, and well stocked.
• Provide customers with accurate product knowledge and advice.
• Support promotions and displays to drive sales.

Skills

Team Collaboration

Customer Engagement

Sales & Performance

Operational Excellence

Job description

Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 30 September 2026

Department: UK Retail

Location: Glasgow - Gordon Street (GLA)

Compensation: £8.00 - £12.71 / hour

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1