Sales Assistant

WHSmith Travel; Falkirk; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee assistance programme

Job summary

WHSmith is recruiting a Sales Assistant for weekend and part-time hours at Forth Valley Hospital in Falkirk. You will deliver excellent customer service, restock shelves, and maintain attractive displays while working with the store team. The role requires you to be over 18 due to lone-working policies.

Applicants should be proactive, adaptable, and motivated to meet high standards of service. Benefits include employee discounts and a pension scheme.

Qualifications

• Customer service-focused approach is essential.
• Ability to replenish stock and keep areas neat.
• Experience with product displays and merchandising helpful.
• Team player with good communication.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep the store tidy.
• Maintain high display standards to guide customer purchases.
• Support colleagues as part of the store team.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith Forth Valley Hospital, Forth Valley Royal Hospital, Falkirk, Falkirk, United Kingdom

Job Description

Posted Tuesday 18 August 2026 at 00:00 | Expires Friday 28 August 2026 at 23:59

WORKING HOURS 8 HOURS PER WEEK

WEEKENDS ONLY SATURDAY 1PM - 5PM SUNDAY 9AM - 1PM

MUST BE OVER 18 DUE TO LONE WORKING

As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, broaden our offering to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

WHSmith Forth Valley Hospital, Forth Valley Royal Hospital, Falkirk, Falkirk, United Kingdom