Sales Assistant

Whsmith; Plymouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary

Pension

Cycle to work

Paid annual leave

Employee discounts

Deals with partners

Employee Assistance Programme

Job summary

WHSmith is hiring a Sales Assistant to deliver exceptional customer service and uphold store standards across our locations. You’ll work independently or as part of a team to create a welcoming shopping environment.

Key tasks include stock replenishment, maintaining tidy aisles, and creating appealing displays to help customers find products easily. You’ll be part of a supportive team focused on great outcomes.

Qualifications

• Deliver exceptional customer service to all customers.
• Stock replenishment and tidy store areas.
• Maintain high standards of display and merchandising.
• Work independently or with a team to meet standards.

Responsibilities

• Deliver exceptional customer service and assist shoppers.
• Maintain clean, organized displays and stock levels.
• Support colleagues to achieve store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Adaptability

Job description

Posted Thursday 13 August 2026 at 00:00 | Expires Sunday 13 September 2026 at 23:59

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

• salary
• pension scheme
• cycle to work scheme
• paid annual leave
• employee discounts
• range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
• Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.