Sales Assistant

Funky Pigeon; Cardiff; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Assistant to join their team at a bustling rail station. This role focuses on delivering exceptional customer service while maintaining high standards of store presentation. You will be part of a supportive team, ensuring customers have a memorable shopping experience. The company values inclusivity and offers various perks, including employee discounts and a comprehensive well-being program. If you thrive in a dynamic environment and are passionate about customer satisfaction, this opportunity is perfect for you.

Benefits

Employee Discounts

Pension Scheme

Paid Annual Leave

Employee Assistance Programme

Qualifications

• Passion for providing exceptional customer experiences.
• Confident communication skills within a team setting.

Responsibilities

• Deliver exceptional customer service and maintain store standards.
• Support stock replenishment and ensure a tidy shopping environment.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

Sales Assistant - WHSmith - Cardiff Central Rail Station

Contract Type: Permanent

Working hours: 12 hours per week between 0600-2000.

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising to help customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations, and motorway services. Our aim is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee to broaden our offering to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us.