Sales Assistant

Independent Builders Merchant Group; Bexhill-on-Sea; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension

Paid holidays

Staff discount

Career development & training

Employee Assistance Programme

Retail discount scheme

Branded uniform

Supportive team environment

Job summary

Parker Building Supplies in Bexhill is seeking a friendly Sales Assistant to join our busy branch team. You will serve trade and retail customers, provide product advice, and help process sales to ensure a great customer experience.

In this full-time role, you'll work Monday to Friday, 7:00am–5:00pm, with opportunities for training and career development within the Independent Builders Merchant Group. Prior building materials knowledge is advantageous but not essential.

Qualifications

• Experience in retail or builders' merchant preferred.
• Knowledge of building materials advantageous.
• Strong communication and customer service skills.
• Ability to work well in a fast-paced team environment.

Responsibilities

• Serve customers in branch and over the phone.
• Process orders, quotes, returns, and payments.
• Provide advice on products and stock availability.
• Build strong customer relationships.
• Maintain sales displays and merchandising areas.
• Support stock management and order fulfilment.
• Work closely with warehouse and yard teams.

Skills

Customer service

Sales experience

Communication skills

Product knowledge

Job description

Parker Building Supplies ( Part of IBMG) | Bexhill

Full time Perm

About Us

Since 1984, Parker Building Supplies has been supplying quality building materials with a strong focus on customer service. As part of IBMG, we combine local expertise with the strength of a national group.

The Role

We're looking for a friendly and motivated Sales Assistant to join our busy branch team. You'll serve trade and retail customers, provide product advice, process sales, and help deliver an excellent customer experience.

What You'll Need

• Previous retail, trade counter, or builders' merchant experience preferred
• Knowledge of building materials is advantageous
• Strong communication and customer service skills
• Ability to work well in a fast-paced team environment

Key Duties

• Serve customers in branch and over the phone
• Process orders, quotes, returns, and payments
• Provide advice on products and stock availability
• Build strong customer relationships
• Maintain sales displays and merchandising areas
• Support stock management and order fulfilment
• Work closely with warehouse and yard teams

Hours

Monday to Friday, 7:00am – 5:00pm

Benefits

• Competitive salary
• Pension & paid holidays
• Staff discount
• Career development & training
• Employee Assistance Programme
• Retail discount scheme
• Branded uniform
• Supportive team environment

Previous sales experience, building material knowledge