Sales and Service Manager

Clarks Outlet; Portsmouth; Hybride; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Résumé du poste

Clarks Outlet is seeking a proactive Sales & Service Manager to support the Store Manager in leading the retail team and driving daily operations. You will be hands-on, ready to step in wherever needed to ensure the store runs smoothly and meets performance goals.

The ideal candidate will have retail leadership experience, strong communication skills, and be flexible to weekend and bank holiday shifts in a fast-paced environment. Join us to grow a leadership career with Clarks Outlet.

Qualifications

• Experience in retail leadership, supervisory, or keyholder roles.
• Comfortable driving KPI's and delivering results.
• Strong communication and interpersonal skills to lead and inspire a team.
• Flexible to a 7-day shift pattern, including weekends and bank holidays.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Responsabilités

• Support the Store Manager in leading the retail team and daily operations.
• Drive store performance and ensure service standards are met.
• Help manage inventory, cash handling, and point-of-sale processes.

Connaissances

Retail leadership

KPI driven

Interpersonal skills

Team leadership

POS systems

Inventory management

MS Office/Google Workspace

Outils

POS systems

MS Office/Google Workspace

Description du poste

Sales & Service Manager

Why join us?

We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We're looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI's and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.

• Strong communication and Solid organizational and problem-solving abilities.

• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks - where every day is an adventure!