Sales and Marketing Coordinator

Hyatt Group; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking hotel group as a Sales & Marketing Coordinator, where your creativity and strategic insights will shape memorable guest experiences. This role offers the chance to support a dynamic team in a luxurious setting, providing expert knowledge of hotel services, and engaging with high-end clientele. You'll be involved in crafting marketing collateral and coordinating personalized experiences for VIP guests. With opportunities for continuous learning and a commitment to diversity and inclusion, this is more than just a job—it's a career in hospitality that values individuality and fosters growth.

Benefits

12 complimentary nights a year

Discounted hotel stays

Free meals on duty

50% discount on food and beverages

Business attire laundered complimentary

Headspace membership

Employee Assistance Programme

Continuous learning opportunities

Qualifications

• Experience in luxury hospitality or hotel industry is preferred.
• Strong understanding of luxury market dynamics and trends.

Responsibilities

• Support Sales and Marketing team with administrative and strategic tasks.
• Conduct research on market trends and competitor activity.

Skills

Sales and Marketing

Communication Skills

Organizational Skills

Attention to Detail

Creativity

Education

1-2 years of experience in sales and marketing

Tools

Microsoft Office Suite

Hotel Systems

Social Media Platforms

Job description

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’

Just some of the benefits you will enjoy as a Sales & Marketing Coordinator

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as Sales & Marketing Coordinator

As a Sales & Marketing Coordinator, you will play a pivotal role in supporting the Sales and Marketing team with administrative, creative, and strategic tasks. Some of the responsibilities may include:

• Providing clients with expert knowledge of the hotel product and services
• Ensuring input and maintenance of sales in Envision according to the data input standards
• Completion of month end corporate, leisure and consortia production reports
• Conducting research on market trends, competitor activity, and potential partnership opportunities
• Assisting with Meeting and Events proposals, contracts and planning when needed
• Arranging VIP and personalized experiences for high end and VIP guests
• Coordinating new marketing collateral when needed, i.e. new event menus, factsheet, presentations

About You:

• 1-2 years of experience in sales and marketing, preferably in the luxury hospitality or hotel industry.
• Strong understanding of luxury market dynamics, trends, and customer expectations.
• Proficient in Microsoft Office Suite, and familiarity with hotel systems.
• Experience with social media marketing, email campaigns, and content creation.
• Exceptional communication and interpersonal skills, with the ability to engage high-end clientele.
• Strong attention to detail, organizational skills, and the ability to work under tight deadlines.
• Creative, proactive, and results-driven approach to marketing and sales.

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Sales & Marketing Coordinator role and start your journey with Great Scotland Yard Hotel!