Sales and Information Assistant

The University of Edinburgh; City of Edinburgh; Hybrid; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Generous annual leave

Pension scheme

Staff discounts

Flexible work options

Family-friendly initiatives

Job summary

The University of Edinburgh is inviting applications for a part-time Visitor Centre & Gift Shop Assistant. You will join a small team, welcome visitors, and help run the shop on the central campus.

This role is 14 hours per week with a starting date in October 2026. You will need strong retail and customer service experience, be friendly, highly computer literate, and able to manage your workload with initiative in a busy campus environment.

Qualifications

• Recent previous experience in retail and dealing with customers is essential.
• Friendly, courteous & always willing to help.
• Attention to detail and fully computer literate.
• Working knowledge of the University, its campuses and the city.
• Have initiative particularly in managing own workload.
• Flexible and adaptable.
• Willing to learn and develop new skills.

Skills

Retail experience

Customer service

Computer literate

University knowledge

Initiative

Flexible

Job description

Grade UE03: £24,729 - £25,804 per annum pro-rata as part-time

USG / Communications and Marketing / Visitor Centre & Gift Shop

Part-time: 14 hours per week

Open-ended (permanent)

The Opportunity:

To work at the University's only Visitor Centre and official gift shop in the central campus. You'll be a joining an existing team of fellow students and will be supervised by experienced retail professional colleagues. It is a lively and positive environment where the key focus is on providing help and a warm welcome to all visitors to the University.

This role is part-time (14 hours per week) with a start date in October 2026.

Your skills and attributes for success:

• Recent previous experience in retail and dealing with customers is essential.
• Friendly, courteous & always willing to help.
• Attention to detail and fully computer literate.
• Working knowledge of the University, its campuses and the city.
• Have initiative particularly in managing own workload.
• Flexible and adaptable.
• Willing to learn and develop new skills.

As a valued member of our team, you can expect:

• A competitive salary.
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community.
• Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits.

Championing equality, diversity, and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education.

We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 19 October 2026.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

Interview dates to be confirmed.