Sales and Events Executive

Hand Picked Hotels Ltd; Wetherby; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Service charge

Holiday entitlement

Uniform provided

Onsite parking

Wellbeing support

Pension

Job summary

Wood Hall Hotel & Spa is part of Hand Picked Hotels, a luxury 4-star retreat. The Sales & Events Executive will convert enquiries into bookings and guide events end-to-end, delivering personalised, memorable experiences with a strong emphasis on service excellence.

You will build lasting client relationships, manage planning journeys, and work as a trusted host within a supportive team. The role is full-time with 40 hours weekly, 5 days on site.

Qualifications

• Previous experience in a sales and events role, ideally within a luxury hotel or venue.
• A proven track record of converting enquiries into confirmed business.
• Strong organisational skills and attention to detail.
• Outstanding communication skills, both written and verbal.
• You are a proactive, customer-focused sales professional.

Responsibilities

• Transform enquiries into confirmed bookings and guide events from start to handover.
• Build warm, trusted relationships with clients and understand their vision.
• Lead planning journey with tailored recommendations for weddings, private dining and celebrations.
• Ensure elegant execution with service excellence and consistency.

Skills

Sales experience

Hospitality passion

Organisational skills

Communication skills

Customer focus

Opera system

Tools

Opera system

Job description

Sales and Events Executive - Wood Hall Hotel & Spa

Location: Wetherby, Yorkshire, LS22 4JA
Salary: Starting at £15.12 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking an enthusiastic Sales and Events Executive at Wood Hall Hotel & Spa, part of Hand Picked Hotels.

Wood Hall Hotel & Spa is a luxury 4-star retreat known for its serene atmosphere, impeccable service, and elegant country house charm. With 44 individually styled bedrooms, an award-winning restaurant, a relaxing spa, and picturesque grounds, we offer guests a truly unforgettable experience – and we’re looking for passionate individuals to help us deliver it.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Wood Hall Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

As our Sales & Events Executive, you’ll be at the heart of delivering exceptional guest experiences, transforming enquiries into confirmed bookings and guiding each event seamlessly from initial conversation through to a polished handover to our operations team. Your attention to detail and dedication to impeccable standards will ensure every occasion is executed with elegance and care. With a natural talent for sales and a passion for hospitality, you’ll build warm, trusted relationships with clients while bringing their vision to life. From elegant weddings and intimate private dining occasions to milestone birthday celebrations, you’ll lead the planning journey with tailored recommendations and a highly personalised approach, creating distinctive and memorable experiences.

A true people person, you’ll nurture strong and lasting client relationships, inspiring trust and confidence from the very first interaction. Your enthusiasm, organisation, and expertise will position you as a trusted host throughout the planning process, with exceptional service, consistency, and attention to detail at the centre of everything you do.

Above all, this is an opportunity to join a passionate and supportive team where you can grow, feel inspired, and play a meaningful part in delivering outstanding hospitality experiences.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £15.12, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
  
• You will be a confident and personable sales professional with a passion for events and hospitality. You thrive in a fast-paced environment and take pride in delivering exceptional service.
• Previous experience in a sales and events role, ideally within a luxury hotel or venue.
• A proven track record of converting enquiries into confirmed business.
  
• Strong organisational skills and excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• A proactive and customer-focused approach.
• Confidence in using hotel systems, with Opera experience preferre.
• The ability to build rapport quickly and maintain long-term client relationships.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.