Sales and Events Co-ordinator

Scotsman Hospitality; Glasgow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

Wagestream

30% off food & cinema tickets

Hotel and Apartment discounts

Scotsman Perks Benefits Portal

Flexible working opportunities

Scotsman Steps training programme

Refer a Friend Scheme

Job summary

Scotsman Hospitality is seeking a Sales & Events Coordinator to manage event bookings and client relationships across our venues. You will coordinate inquiries, plan events and deliver tailored packages ensuring a seamless customer experience from enquiry to execution.

The ideal candidate will be proficient in communication, negotiation, and MS Office, with strong organisational and multitasking abilities. You will work with internal teams to hit sales targets and maintain high service standards.

Qualifications

• Numerical and analytical skills.
• Influencing skills.
• Excellent communication and negotiation skills.
• Word/Excel and Microsoft competent.
• Internet and Web confident.

Responsibilities

• Coordinate and execute show rounds.
• Create and deliver proposals within budget and timelines.
• Administer function agreements and deposit contracts.
• Be the client’s first contact from enquiry to event.
• Coordinate with the wider sales team for excellent customer service.
• Share reservation information with the team prior to service.
• Achieve pre-booked sales targets while maintaining service quality.
• Collaborate with Area Sales Coordinator on working methods and sales activity.
• Identify and communicate potential leads and opportunities to Area Sales Coordinator.
• Maintain strong relationships with the wider Sales Team.
• Follow all company processes and policies with integrity.
• Ensure policies and systems are followed within the role.

Skills

Numerical skills

Analytical skills

Influencing skills

Communication skills

Negotiation skills

MS Office

Tools

Microsoft Office

Job description

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

The Sales & Events Co-ordinator role at Scotsman Group Sales Hub involves managing and coordinating event bookings, sales inquiries, and client relationships across the group's venues. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.

As Sales & Events Coordinator, Your Role Will Include

• Co-ordinate and execute show rounds
• Creation and delivery of proposals for client within budget and in accordance with time frame
• Administration of function agreement and deposit contract
• To be available as the client’s first point of contact throughout the enquiry, conversion and run up to the event/occasion
• Co-ordination with the wider sales team to deliver exceptional customer service and a smooth customer journey
• Sharing all reservation information with the team prior to service
• Achieving all pre booked sales targets while delivering a first-class service
• Working closely with the Area Sales Coordinator to coordinate ways of working & sales activity.
• Communicate potential leads and areas of opportunities to Area Sales Coordinator
• Establish and maintain a good working relationship with the wider Sales Team
• Comply with, implement, and maintain all statutory, legal and company processes and procedures whilst always demonstrating integrity.
• Ensure that company policies, procedure and systems are adhered to within the scope of the role.

The Person

The ideal candidate will have:

• Numerical and analytical skills
• Influencing skills
• Excellent communication and negotiation skills
• Word/Excel and Microsoft competent
• Internet and Web confident

What We Offer You

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• Holiday Purchase Scheme.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.#
• Refer a Friend Scheme