Sales and Events Administrator

Docklands Restaurants & Bars; Greater London; On-site; GBP 22,000 - 24,000; Part time

Benefits offered by this job

25 days holiday + Bank Holidays

50% food & drink discount across group

Sales team lunch when onsite

Job summary

Docklands Restaurants & Bars is seeking a part-time administrator to support a busy Sales Team across two venues near ExCeL London, combining administration, market research, data management and outstanding client care to keep everything running smoothly in a vibrant hospitality environment.

You will coordinate activity with Marketing, Finance and Operations, be at the beginning and end of the customer journey, prioritise a busy workload, and contribute to a culture that embraces automation to

Qualifications

• An experienced, self-starter with broad experience of juggling multiple tasks.
• Highly organised with exceptional attention to detail.
• An experienced administrator with strong organisational skills.
• Confident using Microsoft Office, Word, Excel, Outlook and AI tools
• Experience with Collins (DMN), Capsule & Transpond would be useful but not essential as full training will be given
• Confident using social media platforms and working closely with our Digital Communications Coordinator to create simple, appropriate content in-house.
• A positive confident communicator, on the telephone and face-to-face.
• Able to prioritise a busy workload and meet deadlines.
• Comfortable working at pace while maintaining accuracy.
• Proactive and willing to get involved in all aspects of the business.

Responsibilities

• Coordinate activity with Marketing, Finance and Operations teams across both venues.
• Be at the beginning and end of our customers’ journeys ensuring a special experience every time.
• Keep everything running smoothly in a vibrant business environment.
• Embrace automation and technology to improve efficiency and delight customers.
• Support the Sales Team in maintaining accurate data and records.

Skills

Organisation

Attention to detail

Multi-tasking

Communication

Social media

Tools

Microsoft Office

AI tools

Collins DMN

Capsule

Transpond

Job description

Are you that person ... super organised, great attention to detail, a whizz with systems, the one who keeps it all going? (And you actually love it.)

We need you.

Docklands Restaurants & Bars is a well-established, independently run hospitality business consisting of two vibrant venues, the Fox Excel and the Fox Connaught, both located close to ExCeL London. Our clientele is an eclectic mix of exhibitors, exhibition visitors, conference organisers, corporate networkers as well as locally based professionals and families, all seeking memorable experiences.

The Opportunity

This is a new part time position combining administration, market research, data management, and exceptional client care. You'll be working alongside our busy Sales Team playing a key role in keeping everything - and everyone - running smoothly in one of the most vibrant business environments.

You will be at the beginning and the end of our customers’ journeys ensuring a special experience every time. Co-ordinating activity with the Marketing, Finance and Operations teams across both venues, you will be crucial to the team’s success. No pressure!

We have a friendly but hardworking culture where everyone works together to achieve success. We actively embrace the benefits of automation and technology to improve efficiency so we can spend more time delighting our customers.

The successful candidate

An experienced, self-starter with broad experience of juggling multiple tasks.

Highly organised with exceptional attention to detail.

An experienced administrator with strong organisational skills.

Confident using Microsoft Office, Word, Excel, Outlook and AI tools

Experience with Collins (DMN), Capsule & Transpond would be useful but not essential as full training will be given

Confident using social media platforms and working closely with our Digital Communications Coordinator to create simple, appropriate content in-house.

A positive confident communicator, on the telephone and face-to-face.

Able to prioritise a busy workload and meet deadlines.

Comfortable working at pace while maintaining accuracy.

Proactive and willing to get involved in all aspects of the business.

The package

Salary £22k-£24k - 25 hours per week across five days

25 days holiday + Bank Holidays

Sales team lunch when onsite

50% food & drink discount across the Docklands Restaurants & Bars group