Sales & Events Manager - Business Development

Nightcap Support Office; Birmingham; On-site; GBP 20,000 - 34,000; Full time

Benefits offered by this job

Wagestream access

Discount portal

EAP (wellbeing support)

4x salary life assurance

Job summary

Nightcap Support Office is seeking a commercially driven Sales & Events Manager to grow bookings and revenue across a portfolio of exciting late-night hospitality venues. The role suits someone with hospitality sales, events, venue bookings or business development experience who thrives in a fast-paced, social environment.

You will drive corporate and private event bookings and manage client relationships across venues.

Qualifications

• Experience in hospitality sales, events, venue bookings or business development.
• Strong track record of building relationships and driving revenue.
• Comfortable managing multiple enquiries, clients or venues at once.

Responsibilities

• Proactively identifying and winning new business across corporate, private and event markets.
• Building relationships with agencies, event organisers and key accounts.
• Growing existing client relationships and repeat business.
• Spotting new commercial opportunities to maximise bookings and revenue.

Skills

Hospitality sales

Events

Venue bookings

Business development

Relationship building

Sales pipeline

Tools

Collins

SevenRooms

OpenTable

DesignMyNight

Job description

Role profile

We’re looking for a commercially driven Sales & Events Manager to help grow bookings and revenue across a portfolio of exciting late-night hospitality venues.

This role would suit someone with experience in hospitality sales, events, venue bookings or business development, who enjoys building relationships, winning new business and working in a fast-paced, social environment.

You’ll play a key role in driving corporate and private event bookings, building strong client relationships and identifying new revenue opportunities across multiple venues.

Why join us?

• Up to 34,000 salary + 30% bonus potential
• The opportunity to increase your earnings through a performance-based commission structure
• Up to 50% discount on food and drink across all of our venues
• Wagestream access, giving you early access to your pay when you need it
• Access to our discount portal, with deals across a wide range of brands and businesses
• Employee Assistance Programme (EAP) offering support with mental health, wellbeing, finances and more
• 4x salary life assurance for added peace of mind
• The chance to work across a portfolio of exciting late-night hospitality venues

What you’ll be doing

Driving new business

• Proactively identifying and winning new business across corporate, private and event markets
• Building relationships with agencies, event organisers and key accounts
• Growing existing client relationships and repeat business
• Spotting new commercial opportunities to maximise bookings and revenue

Managing enquiries & converting sales

• Handling incoming and proactive enquiries and turning them into confirmed bookings
• Creating tailored proposals for corporate and private events
• Managing your sales pipeline and ensuring strong follow-up

Client relationship management

• Acting as a key point of contact for clients from enquiry through to booking
• Hosting site visits, client meetings and familiarisation trips
• Delivering a great client experience to encourage repeat business and loyalty

Working across venues

• Overseeing event coordination from booking through to delivery, working closely with clients and venue teams to ensure every event runs smoothly and meets expectations.
• Working closely with marketing to support campaigns, promotions and venue activity
• Keeping CRM and booking systems up to date with leads, bookings and client communication

What we’re looking for

• Experience in hospitality sales, events, venue bookings or business development
• A strong track record of building relationships and driving revenue
• Comfortable managing multiple enquiries, clients or venues at once
• Confident, organised and proactive
• Experience with systems such as Collins, SevenRooms, OpenTable, DesignMyNight or similar would be a strong advantage
• Someone who enjoys working in a fast-paced, social and client-facing environment

You’ll do well in this role if you are

• Commercially minded and motivated by results
• Confident and personable, with strong communication skills
• Proactive and good at spotting opportunities
• Comfortable networking and building relationships
• Organised and able to manage a busy pipeline