Sales and Customer Relations Specialist

Anisatech; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the refurbished server industry seeks a Sales and Customer Relations Specialist. This role involves client engagement, business development, and managing customer support to drive sales and improve service delivery. Ideal candidates will demonstrate strong communication skills and sales experience.

Benefits

Competitive salary and performance-based incentives

Opportunities for professional growth and development

Supportive and collaborative work environment

Qualifications

• Proven experience in sales or customer service.
• Excellent communication and presentation skills.
• Strong negotiation and problem-solving abilities.

Responsibilities

• Engage with clients and generate sales leads.
• Attend trade exhibitions and develop new business opportunities.
• Manage customer requests and ensure high service levels.
• Negotiate contracts with potential customers.
• Review sales performance and develop strategies.
• Manage CRM systems for customer service.

Skills

Sales experience

Customer service

Communication skills

Presentation skills

Negotiation skills

Problem-solving skills

CRM proficiency

Microsoft Office Suite proficiency

Job description

Job Title: Sales and Customer Relations Specialist
Location: reading, Berkshire
Job Type: Full-Time (37.5 hours per week)
Company: ANISA TECHNOLOGIES LTD, Unit 8 Cutbush Park Industrial Estate Danehill, Lower Earley, Reading, Berkshire, England, RG6 4UT
About Us:
ANISA TECHNOLOGIES LTD is a rapidly growing leader in the refurbished server industry. Our expertise in the refurbishing process enables us to offer cost-effective solutions to our customers. We specialize in Dell, IBM, and HP server and storage units, as well as Cisco networking equipment.
Key Responsibilities:
• Client Engagement: Meet with clients to generate sales leads for our range of services. Demonstrate and present our products and services effectively, showcasing their benefits and features.
• Business Development: Attend trade exhibitions, conferences, and meetings to develop new business opportunities and expand our client base.
• Customer Support: Register, follow up on, resolve, and respond to customer requests and complaints, as well as manage after-sales services. Ensure the highest level of customer service is consistently maintained.
• Contract Negotiation: Negotiate contracts and packages with potential customers, ensuring mutually beneficial agreements.
• Sales Analysis: Review sales performance, identify gaps, and support the development of strategies to address these gaps.
• CRM Management: Keep our internal CRM systems up to date to enhance customer service and maintain accurate records of key sales indicators.
Skills:
• Proven experience in sales, customer service, or a related field
• Excellent communication and presentation skills
• Strong negotiation and problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency in CRM software and Microsoft Office Suite
What We Offer:
• Competitive salary and performance-based incentives
• Opportunities for professional growth and development
• A supportive and collaborative work environment
If you are passionate about sales and customer service and are eager to contribute to a growing company, we would love to hear from you. Please submit your resume via WhatsApp to [phone].
Note: Application Deadline: 31 May 2024
ANISA TECHNOLOGIES LTD is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.