Sales and Account Manager - West London

Lucky Saint; London; On-site; GBP 32,000 - 36,000; Full time

Job summary

Join Lucky Saint as a Sales and Account Manager in London, where you will drive new business and foster relationships with influential customers in the on-trade sector. This pivotal role involves strategizing and executing plans to maximize distribution and enhance brand presence in key venues across West London.

Benefits

Annual bonus based on performance

Vitality Health Insurance

25 days holiday + 8 bank holidays

Life insurance

Flexible working

20 x Lucky Saint allowance per month

Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint

3% employer pension contribution, 5% optional contribution

Employee Assistance Program

Share options

Qualifications

• Experience within an on-trade sales or hospitality role.
• Strong understanding of the on-trade in London.
• Ability to build strong customer relationships.

Responsibilities

• Deliver sales and profit targets for the On-Trade channel, specifically in West London.
• Build and nurture relationships with existing and prospective customers.
• Develop and execute customer activation plans.

Skills

Communication

Organizational skills

Commercial mindset

Job description

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Sales and Account Manager - West London

Reporting to: Jake Carlsson Boyd, London On Trade Lead

The Opportunity:

We are looking for a Sales and Account Manager to join the team at Lucky Saint as we continue our mission to become the defining alcohol-free beer.

In this role you will foster and build exceptional relationships with our influential customer base, drive new business, and support the London sales strategy, feeding into the wider on-trade plan.

Covering a key territory for us, you'll be spending your days working in the finest pubs, bars and restaurants in neighbourhoods including Soho, Camden, Marylebone, Notting Hill, Mayfair, Paddington, Hampstead Heath & Highgate to name a few.

You'll need to be both strategic and hands-on, these accounts are among the most influential in the UK and you will be expected to know them inside out - building truly collaborative relationships that deliver for both Lucky Saint and the customer.

We are a team who passionately care about the brand and maintaining exceptionally high standards at all touch points of the business. We're interested in people who want to spearhead a revolution in the industry with us, who are curious, entrepreneurial, commercial and restless to make magic happen.

Our founder, Luke Boase, launched Lucky Saint in late 2018 with an ambition to change the perception of alcohol-free beer and the drinking experience, worldwide. Since the launch of our 0.5% Superior Unfiltered Lager, Lucky Saint has received widespread attention from top industry professionals, the UK's best operators, and the media.

A day in the life in this role:

First job: Checking task lists, clearing inboxes and catching up on the previous day's admin

Mid-morning: Meet some of the Lucky Saint team at our own Pub in Marylebone to share ideas and ways of working

Late-morning: Out into trade to meet some existing customers

Lunch: With a wholesale sales rep to share data and insights

Afternoon: Meetings with customers intermixed with sampling new consumers, build staff advocacy, training bar teams and prospecting new accounts

Last job: See out the day in a West London pub with a pint of Lucky Saint while you wrap up any actions from the day's work before hosting a Lucky Saint sponsored activation.

Salary range: £32-36k

Key responsibilities:

• Delivering the company's sales and profit targets for the On-Trade channel in London - focused specifically on West London - through exploding our performance within market leading independents, multiple retail groups and supporting national accounts.
• Maximise distribution of draught and packaged beer through developing cast-iron relationships with all relevant On Trade customers, wholesalers, their sales teams, and their decision makers to create a sales strategy driven to influence
• You will manage, nurture and grow an existing portfolio of Lucky Saint customers
• You will build relationships with prospective customers, growing our customer base and distribution with the absolute best venues throughout London.
• You will deliver brilliant category and customer activation plans to drive customer engagement and ROS
• Support and assist on a tiered targeting team strategy for securing key accounts
• Continually develop your understanding of both the beer and non-alcoholic category with a focus on a data driven approach to sales.
• You will feedback fantastic insight to the business and deliver business performance course-correcting where needed as well as effectively maintain an up-to-date CRM and any business essential administration.

What we are looking for in you:

The successful candidate will be hands-on: a bright, commercially-minded individual. They will be humble, engaging, resilient and able to act with pace. The candidate will have high integrity, outstanding communication and organisational skills, a glass-half full mentality, sound, pragmatic business judgement, and be dynamic, energising and entrepreneurial.

What will make you a success in the role:

• Positivity and optimism
• Growth mindset
• A love of pubs, bars and restaurants
• London based
• Existing knowledge of London and the on-trade across the territory
• Experience within an on-trade sales or hospitality role
• Passion for beer, both Alcohol-Free and Full-Strength

What's in it for you:

• To be part of one of the fastest growing and exciting businesses in the drinks industry
• A chance to grow yourself as we're constantly moving into new commercial areas, opportunities and new geographies
• You'll pick up new skills and experiences, broadening your knowledge and capabilities to push you to the next level
• We're big on taking ownership and active learning in a very supportive and warm team environment
• A chance to work, coach and learn from a friendly, smart, helpful, modest, and passionate team who care about each other and the business we're a part of
• We care passionately about driving change for good, making lives that little bit healthier every day. We are investing in our sustainability and on the journey to BCorp certification.

Package:

• £32-36k range depending on level of experience

• Annual bonus based on company and individual performance

• Vitality Health Insurance

• 25 days holiday + 8 bank holidays

• 3% employer pension contribution, 5% optional employee contribution

• Life insurance

• Employee Assistance Program

• Share options

• 20 x Lucky Saint allowance per month!

• Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint

• Flexible working

At Lucky Saint we believe that a diverse team of enthusiastic, hard-working, skilled people is pivotal to our success. Our employees help us make a difference & grow as a business and creating a diverse, equitable and inclusive workplace starts with our recruitment process. To help on this journey, we'd like to invite you to fill out this voluntary survey so we can measure and continue to improve our DEI work. It's completely optional and cannot and will not affect your job application in any way. It's also 100% anonymous, and is not linked to your name, identity, or application. If you're happy to help, please click here