Sales Advisor (Trafford Centre - Part-Time FTC)

Arne; Manchester; On-site; GBP 12,398,000 - 16,531,000; Part time

Benefits offered by this job

32 days holiday + birthday off

Staff discount & uniform allowance

Annual and quarterly bonus schemes

Job summary

ARNE is seeking passionate, customer-focused individuals to join our temporary Retail Team in Manchester. You will welcome customers, share our story, and deliver exceptional service as part of a fixed-term, part-time contract with an immediate start date.

You will engage with customers throughout the full journey, build rapport, and recommend products based on knowledge of bestsellers and new arrivals, while handling enquiries and after-sales support to ensure loyalty.

Qualifications

• Excellent communication and interpersonal skills.
• Previous retail or sales experience with strong customer service.
• Proficient in using point-of-sale systems and handling cash.
• Thrives in a fast-paced retail environment and can multitask.
• Strong organisational skills and attention to detail.
• Commitment to delivering outstanding customer service.

Responsibilities

• Engage with customers to deliver in-store service throughout the full customer journey.
• Build rapport and identify customer needs to recommend suitable products.
• Handle enquiries, complaints, and after-sales support to ensure satisfaction.
• Stay informed on product launches, promotions, and retail trends to drive sales.
• Work with the team to meet sales targets and maintain visual standards.
• Process purchases, refunds, and exchanges according to policy.
• Support loss prevention by staying vigilant on the shop floor.

Skills

Communication

Retail experience

POS systems

Organisation

Customer service

Attention to detail

Tools

Point-of-sale systems

Job description

ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.

Following the hugely successful opening of our flagship store in Liverpool One, we’re excited to continue our retail journey with our pop-up activation at the Trafford Centre.

With that in mind, we’re looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space.

If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.

Please note, this part time sales advisor position is a fixed-term contract, with an immediate start date.

• Engage with customers to deliver exceptional in-store service throughout the fullcustomerjourney.
• Build rapport with customers whilstidentifyingcustomer needs and recommend suitable products based on product knowledge, bestsellersand new arrivals in store.
• Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
• Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
• Work collaboratively with the store team to achieve sales targets, promote key campaigns, andmaintainhigh visual standards.
• Operate tills accurately and responsibly,processingpurchases, refunds, and exchanges in line with storepolicy andprocedures
• Support loss prevention byremainingvigilant on the shop floor.

Essential Experience and Skills

• Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
• Previousexperience in a retail or sales environment, with a strong understanding ofexcellent customer service.
• Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
• Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
• Strong organisational skills with a keen eye for detail, ensuringhigh standardsacross the store.
• Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
• Flexible to work evenings, weekends, andpeakperiods

• We are proud to be recognised as a Sunday Times Best Place to Work for two years in a row!
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Generous staff discount & uniform allowance
• Annual and quarterly bonus schemes based on company performance
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100’s of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.