Sales Advisor - Royston Howes

Scrivens-Opticians-; Royston; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Full training

Staff discounts

Family-run culture

Career pathways

Generous staff discount

28 days leave

Job summary

Scrivens Opticians & Hearing Care in Royston is seeking a friendly Sales Advisor to greet customers and help them choose optical and hearing products. The role is part-time, covering Wednesday, Thursday and Saturday, in a fast-paced, customer-focused environment.

You will work closely with optometrists and the branch team, provide clear advice on frames, lenses and hearing care, process sales and bookings, and enjoy staff discounts and a welcoming family-run culture.

Qualifications

• Customer service or retail experience preferred but not essential.
• Able to work as part of a team and independently.
• Basic IT skills and strong attention to detail.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey.

Skills

Customer service

Retail experience

Communication skills

Team player

Job description

About the role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

This is a part time role working Wednesday, Thursday and Saturday.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What we offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)