Sales Advisor - Icon

Whittard of Chelsea; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking dynamic individuals to join their vibrant team in London. This exciting role as a Sales Advisor involves providing exceptional customer service, guiding customers through a curated selection of premium teas and coffees, and achieving sales targets. With a focus on teamwork and personal growth, this opportunity offers a chance to thrive in a bustling retail environment. If you're passionate about customer interaction and want to be part of a supportive team that values your contributions, this role could be your perfect fit.

Qualifications

• Enthusiastic about tea and coffee with a passion for sharing knowledge.
• Ability to work effectively in a team and engage with customers.

Responsibilities

• Provide world-class customer service and achieve daily sales targets.
• Manage front-facing duties including operating the till and conducting tastings.

Skills

Customer Service

Sales Techniques

Team Collaboration

Product Knowledge

Education

High School Diploma

Customer Service Training

Job description

Join to apply for the Sales Advisor - Icon role at Whittard of Chelsea

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Join to apply for the Sales Advisor - Icon role at Whittard of Chelsea

We're looking for enthusiastic individuals to join our Icon store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 8 hours a week.

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.
• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential
  
  

The Role Itself

You will be part of a friendly team in our bustling Icon store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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