Sales Advisor - Carrickfergus (30)

Golf Holdings; Carrickfergus; Sur place; GBP 18 000 - 22 000; Plein temps

Résumé du poste

Golf Holdings operates a Winemark store and is seeking a team member to provide outstanding customer service, maintain product knowledge, and actively sell to customers. You will contribute to stock control, merchandising, and promotional setup while upholding safety and licensing compliance.

The role requires at least three months in retail, strong communication skills, and a professional appearance. A WSET Foundation Certificate and driving access are desirable, with a team-focused, proactive

Qualifications

• Maths and English GCSE Grade C or above or equivalent.
• Three months previous experience in a retail environment.
• Excellent communication skills with internal and external customers; clear written, verbal and listening ability.
• Ability to actively sell to customers and deliver high-quality service.
• Personal drive with a positive, can-do attitude and motivation.
• Professional appearance and good dress standards.
• Team player able to work well in a group.

Responsabilités

• Assist in customer relations by maintaining excellent service and product knowledge.
• Identify selling opportunities and act on them.
• Maintain housekeeping standards inside and outside the store per Company standards.
• Ensure stock is controlled and merchandised to Company standards.
• Assist with promotional setups.
• Ensure premises are safe and secure at all times.
• Comply with cash handling, administration, and licensing regulations.

Connaissances

Retail experience

Customer service

Communication skills

Active selling

Team player

Dress code

Wine knowledge

Cash handling

Stock handling

WSET Foundation Certificate

Formation

Maths and English GCSE Grade C or above or equivalent

Description du poste

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate
• A valid driving license plus access to a car

Skills & Experience - Essential

• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Skills & Experience - Desirable

• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

1 x 30hr

#NIJobs

About The Role

About Us

With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province

Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.

Required Criteria

• Maths and English GCSE Grade C or above or equivalent
• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• WSET Foundation Certificate
• A valid driving license plus access to a car
• Interest and/or knowledge of wine
• Previous experience of cash handlingPrevious experience of stock handling and control

Salary

Not disclosed