Sales Advisor - Dundonald

Golf Holdings; Belfast City District; On-site; GBP 12,000 - 17,000; Part time

Job summary

Golf Holdings in Dundonald is seeking a part-time Sales Advisor (30 hours) to provide excellent customer service and upsell products. You will support the Store Manager in sales, security and stock control, ensuring products are well displayed and promoted in line with company standards.

Ideal candidates have at least 3 months in retail, strong communication skills, and a professional, team-oriented approach. A neat appearance and ability to work as part of a small team are essential.

Qualifications

• GCSEs Maths and English at grade C or above (or equivalent).
• Three months' previous experience in a retail environment.
• Excellent communication with customers and colleagues, both written and verbal.
• Customer-focused with the ability to exceed customer expectations by delivering high-quality service.
• Proven ability to actively sell to customers.
• Motivated, with a positive, can-do attitude.
• Smart appearance and good dress sense.
• Strong team player able to work in a team.

Responsibilities

• Assist in customer relations by maintaining excellent service and up-to-date knowledge of products.
• Identify selling opportunities and act on them.
• Maintain housekeeping standards inside and outside the store.
• Ensure stock is controlled and merchandised to company standards.
• Assist with promotional setup.
• Ensure premises are safe and secure at all times.
• Comply with cash handling, administration, health and safety, and licensing requirements.
• Perform any other duties relevant to the post.

Skills

Retail experience

Communication skills

Customer focus

Sales ability

Personal drive

Dress presentation

Team player

Education

Maths & English GCSE C or above

Job description

Sales Advisor - Dundonald (30)

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures

• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display

• Identifying selling opportunities and acting on these

• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards

• To ensure that stock is controlled and merchandised to Company standards at all times

• To assist with promotional set up

• To ensure that the premises are safe and secure at all times

• To comply with the Company regulations with regard to cash handling and administration

• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate

• A valid driving license plus access to a car

Skills & Experience - Essential

• Three months previous experience in a retail environment

• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills

• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service

• Ability to actively sell to customers

• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation

• Good standard of dress and appearance - clean and well groomed

• A good team player with the ability to work in a team environment

Skills & Experience - Desirable

• Interest and/or knowledge of wine

• Previous experience of cash handling

• Previous experience of stock handling and control

1 x 30hr

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About the role

About Us

With 85stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province

Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.

About the company

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Required Criteria

• Maths and English GCSE Grade C or above or equivalent
• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• WSET Foundation Certificate
• A valid driving license plus access to a car
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control