Sales Advisor - The Dub

Golf Holdings; Belfast City District; On-site; GBP 12,000 - 17,000; Part time

Job summary

Golf Holdings in Northern Ireland operates The Dub store, a local wine-focused retailer. The Sales Advisor role emphasizes delivering excellent customer service, understanding store products, and actively selling to customers while maintaining store standards.

Seeking individuals with retail experience, strong communication, and a professional appearance; wine knowledge is desirable, and a valid driving license with car access is a plus.

Qualifications

• Maths and English GCSE Grade C or above or equivalent.
• Three months previous experience in a retail environment.
• Excellent communication with customers; written, verbal and listening skills.
• Customer-focused with high-quality service; identifies and exceeds customer needs.
• Ability to actively sell to customers.
• Personal drive and a pleasant, positive, enthusiastic attitude.
• Good standard of dress and appearance; well groomed.
• Team player capable of working in a team.

Responsibilities

• Assist in customer relations by maintaining excellent customer service at all times, including up-to-date knowledge of store products on display.
• Identify selling opportunities and act on these.
• Maintain housekeeping standards inside and outside the store.
• Ensure stock is controlled and merchandised to Company standards.
• Assist with promotional set up.
• Ensure premises are safe and secure at all times.
• Comply with cash handling and administration regulations.
• Comply with all health and safety information and licensing/trading standards legislation.
• Any other duties relevant to the post.

Skills

Retail experience

Communication skills

Customer service

Active selling

Team player

Dress and grooming

Positive attitude

Education

Maths and English GCSEs

Job description

Sales Advisor - The Dub (12)

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures

• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display

• Identifying selling opportunities and acting on these

• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards

• To ensure that stock is controlled and merchandised to Company standards at all times

• To assist with promotional set up

• To ensure that the premises are safe and secure at all times

• To comply with the Company regulations with regard to cash handling and administration

• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate

• A valid driving license plus access to a car

Skills & Experience - Essential

• Three months previous experience in a retail environment

• Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills

• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service

• Ability to actively sell to customers

• Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation

• Good standard of dress and appearance - clean and well groomed

• A good team player with the ability to work in a team environment

Skills & Experience -Desirable

• Interest and/or knowledge of wine

• Previous experience of cash handling

• Previous experience of stock handling and control

1 x 12hr

#NIJobs

About the role

About Us

With 85stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province

Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.

About the company

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Required Criteria

• Maths and English GCSE Grade C or above or equivalent
• Three months previous experience in a retail environment
• Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• WSET Foundation Certificate
• A valid driving license plus access to a car
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

Skills you'll need