Sales Advisor - 8 Hour Permanent Contract

Seasalt; Lewes; On-site; GBP 5,400 - 6,000; Part time

Benefits offered by this job

Uniform allowance

50% employee discount

Health plan

Employee Assistance Programme

Flexible benefits

Pension scheme

Life assurance

Learning & development

Do Good

Job summary

Seasalt in Lewes is recruiting a Part Time Sales Advisor on an 8-hour contract with regular weekend shifts. You will deliver excellent customer service and promote our brand story, helping customers explore product ranges both in-store and online.

The role requires flexibility across shifts, active selling, stock and safety duties, and a focus on delivering memorable shopping experiences that reflect Seasalt values.

Qualifications

• Excellent customer service skills.
• Strong communication and teamwork.
• Flexibility to work weekends.

Responsibilities

• Delivering an exceptional and inspiring service, demonstrating knowledge of our brand, products, design inspiration and services.
• Recommending additional services and solutions to customers to drive sales and gather customer data.
• Active selling across channels by introducing customers to our website and assisting with online orders.
• First point of resolution for customer issues or feedback and seeking solutions for the customer’s benefit.
• Support the Store Manager and team to drive store sales, profitability and KPI achievement.
• Assist with store merchandising, windows standards and guidelines and utilise product information to maximise opportunities.
• Be flexible in operations tasks such as stock management, loss prevention, health and safety, and store safety standards.

Job description

Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.

Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.

Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.

We have a brilliant opportunity for a Part Time Sales Advisor on a 8 hour permanent contract to join the team in our beautiful shop in Lewes.

This role requires flexibility, including regular weekend working.

• Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
• Recommending additional services and solutions to our customers to drive sales and gather customer data
• Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
• Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
• Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
• Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
• Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others

The skills you'll be sharing with the team:

Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally. The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.

Why we hope you'll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing.

These include:

• Hourly rate: £13.1031 days (FTE) paid annual leave, increasing with length of service
• Uniform allowance
• Attractive 50% employee discount
• Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
• Flexible benefits scheme to personalise your benefits package
• Enhanced family leave policies
• Pension Scheme with generous 7% employer contributions
• Life assurance programme
• Learning and Development opportunities
• Do Good