Sales Advisor 20h

COS; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a part-time Sales Advisor to enhance the customer shopping experience in London. The ideal candidate will have a customer-focused mindset and a proactive approach, with the ability to create welcoming experiences. Previous experience in customer service is not mandatory. Attractive benefits include a 25% staff discount and development opportunities.

Benefits

25% staff discount

H&M Incentive Program

Qualifications

• Good English language skills.
• Willingness to learn and adapt.

Responsibilities

• Greet customers and provide high-level service.
• Process deliveries and replenish stock.
• Assist customers throughout the shop floor.

Skills

Customer-focused

Proactive

Curious

Honest

Communicative

Collaborative

Interest in fashion

Adaptability

Job description

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Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others
• You have good English language skills
  
  
  

Additional Information

This is apart-time position with a contract of 20 hours a week, please apply by sending in yourCV in Englishas soon as possible.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Industries

  Retail

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