Sales Advisor

Drivemotorretail; North East; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Company Car

Staff Discounts

Annual Leave 24 days + bank holidays

Employee Discount Portal

Family-friendly Policies

Health & Wellbeing Support

Training & Development

Job summary

Drive Motor Retail is expanding its Sales team and seeks Sales Advisors for the Stockton-on-Tees branch. You will guide customers through the vehicle purchase journey from first contact to handover, delivering a personal and professional experience that builds lasting relationships and loyalty.

Join a forward-thinking team with a competitive salary and leading benefits package. You will engage customers in showroom, online, and by phone, meeting individual and team targets while maintaining

Qualifications

• Experience in vehicle sales or customer-facing retail role.
• Ability to present vehicle options and respond to questions.
• Willingness to work weekends as required by shift pattern.

Responsibilities

• Engage with customers in showroom, online, and over the phone.
• Understand customer needs and present suitable new and used vehicle options.
• Arrange and accompany customers on test drives.
• Build trust through product knowledge and finance advice.
• Prepare quotes, complete paperwork, and ensure FCA compliance.
• Work toward personal and team targets.
• Deliver outstanding customer service from enquiry to aftersales follow-up.
• Maintain accurate CRM records and customer notes.
• Support vehicle handovers and ensure a smooth handover experience.

Skills

Communication skills

CRM experience

Target driven

Full UK driving licence

Customer facing

Tools

CRM software

Job description

Monday to Friday 8.30am – 6pm, Saturdays 8.30am – 5pm with one hour lunch break and a day off in the week. Alternate Sundays are 10am to 4pm.

About Us

We are expanding our Sales team and we are looking for Sales Advisors to come and join our successful sales team. This is an exciting opportunity to join our Stockton-on-Tees branch.

Drive Motor Retail is a trusted name in the UK automotive industry, known for delivering exceptional service, supporting career growth, and offering a wide range of exciting roles across sales, aftersales, and technical teams. We are proud to invest in our people, and we reward commitment, flexibility, and results with a competitive salary and a leading benefits package.

Benefits Package Includes:

• Company Car
• Staff Perks:Discounts on personal services and large referral bonuses for recommendations of staff.
• Annual Leave:24 days of annual leave increasing to 27 with length of service, plus bank holidays.
• Employee Discount Portal:Access to hundreds of savings through our exclusive reward gateway.
• Family-Friendly Policies:Family and friends discounts on services and referral schemes.
• Health & Wellbeing Support:Medicare cash plan covering employees and their children, providing same-day online GP access and support for health, wellbeing, and dental care
• Training & Development:Ongoing training, professional development support, and upskilling initiatives, including specialist manufacturer training where applicable.

About the Role

This is a fantastic opportunity to join a forward-thinking, customer-focused sales team. As a Sales Advisor, you will be the face of the dealership – guiding customers through their vehicle purchase journey from first contact to handover.

You’ll focus on delivering a personal and professional experience that builds lasting relationships and drives long-term customer loyalty.

Key Responsibilities:

• Engage with customers in the showroom, online, and over the phone
• Understand customer needs and present suitable new and used vehicle options
• Arrange and accompany customers on test drives
• Build trust through honest product knowledge and finance advice
• Prepare quotes, complete paperwork, and ensure full FCA compliance
• Work toward individual and team targets
• Deliver outstanding customer service from enquiry to aftersales follow-up
• Maintain accurate CRM records and customer notes
• Support vehicle handovers, helping ensure a smooth and exciting experience for the customer

What We’re Looking For

• Previous experience in vehicle sales or a customer-facing retail role is preferred
• Excellent communication and interpersonal skills
• A proactive, target-driven attitude
• Confidence in using CRM systems and basic office tools
• Full UK driving licence – Held for a minimum of 2 years.

Inclusion & Equality

Drive Motor Retail is proud to be an equal opportunity employer. We are committed to building an inclusive environment for all employees, ensuring fair treatment regardless of race, religion, gender identity, sexual orientation, disability, or background.