Sales Advisor

ProCook; Hereford; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join ProCook as a Part-Time Sales Advisor and become part of a team dedicated to providing exceptional customer service. Engage with customers, assist them in finding the perfect kitchenware, and contribute to a friendly shopping experience. This part-time role (12 hours per week) includes working on weekends and occasional holiday cover, making it a great opportunity for those passionate about kitchenware and customer satisfaction.

Benefits

40% colleague discount

5 friends and family discount cards

2 x Annual paid volunteering days

Employee Assistance Programme

Friends and Family Referral Scheme

33 Days Annual Leave

Learning & Development opportunities

Bike to Work scheme

Qualifications

• Strong interpersonal skills and a customer-focused mindset.
• Previous retail experience preferred but not essential.
• Ability to work as part of a team and independently.

Responsibilities

• Welcoming customers and assisting them in locating kitchenware.
• Building relationships with customers and encouraging sales.
• Maintaining cleanliness and organization on the sales floor.

Skills

Interpersonal skills

Customer-focused mindset

Job description

Join Our Culinary Team at ProCook: Part-Time Sales Advisor Position Available!

ProCook is excited to announce openings for passionate and customer-oriented Part-Time Sales Advisor at our store! If you love kitchenware and enjoy helping people discover the perfect products for their cooking adventures, we want to hear from you!

In this role, you’ll engage with customers, provide exceptional service, and contribute to a positive shopping experience that keeps them returning for more.

This is a part-time 12hr/week position.

Preferred shift pattern will be 6 hours Saturday and 3hrs on Sunday and 3 hours weekday. With ideally ability to do holiday cover occasionally

Your Key Responsibilities:

• Welcoming customers and assisting them in locating the kitchenware that meets their needs.
• Engaging with customers to build relationships and encourage sales.
• Maintaining cleanliness and organisation on the sales floor.
• Helping with inventory management and ensuring shelves are stocked.
• Taking part in product training and actively participating in team meetings.
• You might be asked to assist with store opening and closing and be a key-holder.

Daily Activities:

• Greet customers with a friendly smile and a helpful attitude.
• Share your knowledge about our products to help customers make informed decisions.
• Handle transactions accurately and assist with returns.
• Keep the store visually appealing and ensure that displays are well-maintained.
• Provide feedback and suggestions to improve customer experience.

Requirements:

• Strong interpersonal skills and a customer-focused mindset.
• Previous retail experience preferred but not essential.
• Ability to work as part of a team and independently.
• Willingness to meet sales targets and deliver results.
• Positive attitude and enthusiasm for kitchenware and cooking.
• Basic computer skills necessary for POS system operation.
• You must be over 18years of age due to key holder responsibilities.

Why You’ll Love Working at ProCook:

• Salary is £12.60/hr
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!