Sales Advisor

TN United Kingdom; Hatfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a passionate Sales Advisor to join their vibrant team. This part-time position invites you to engage with customers, share your culinary knowledge, and enhance their shopping experience. You will play a crucial role in creating a welcoming environment while assisting customers in finding the perfect kitchen tools and cookware. With a focus on exceptional customer service, you'll thrive in a friendly, close-knit atmosphere that values teamwork and dedication. Join this fast-growing company and enjoy generous benefits, including discounts and enhanced leave policies.

Benefits

40% Colleague Discount

30% Friends and Family Discount

Enhanced Maternity Leave

Enhanced Paternity Leave

Employee Assistance Programme

Referral Scheme

33 Days Annual Leave

Qualifications

• Enthusiastic attitude and a passion for cooking.
• Previous retail or sales experience is preferred.

Responsibilities

• Welcome customers and provide outstanding service.
• Process sales transactions efficiently and maintain store organization.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multitasking

Basic Computer Skills

Tools

Point-of-Sale Systems

Job description

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Are you passionate about cooking and dedicated to providing exceptional customer service? ProCook is looking for a Sales Advisor to join our enthusiastic team. In this role, you will help customers discover the joy of cooking by guiding them to the perfect kitchen tools and cookware.

Your Mission:

Your primary responsibility will be to create a welcoming environment for customers while assisting them with their purchases. You’ll engage with customers, share your knowledge about our products, and ensure a smooth shopping experience.

This is a part-time position and you must be available to work on Thursday, Friday and weekends between the hours of 10am to 7pm based on a rota. Please DO NOT apply if you cannot commit to these shifts.

What You’ll Do:

• Welcome customers and provide outstanding service.
• Provide product recommendations and answer any inquiries.
• Process sales transactions efficiently.
• Ensure the store is well-stocked and organised.
• Maintain a clean and inviting store environment.
• Participate in training sessions to enhance product knowledge.

Requirements

What We’re Looking For:

• Enthusiastic attitude and a passion for cooking.
• Strong customer service skills and the ability to engage with customers.
• Previous retail or sales experience is preferred.
• Ability to work as part of a team and contribute to a positive store environment.
• Excellent communication and interpersonal skills.
• Organised, detail-oriented, and great at multitasking.
• Basic computer skills and familiarity with point-of-sale systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60/hr
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.