Sales Adviser/Retail Advisor

TN United Kingdom; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the fashion sector is seeking enthusiastic team members who are passionate about customer service. This role involves engaging with customers, optimizing sales, and ensuring a delightful shopping experience. Ideal candidates will possess a warm personality and a strong desire to excel in a fast-paced retail environment. Join a dynamic team that values personal development and offers opportunities for growth, especially during peak trading periods. If you thrive in a vibrant atmosphere and have a knack for fashion, this is the perfect opportunity for you to shine!

Qualifications

• Warm, friendly personality with a strong desire to succeed.
• Proven ability to work well in a team and adapt to change.

Responsibilities

• Engage customers by delivering first-class service and optimizing sales.
• Handle financial transactions and assist with stock replenishment.

Skills

Customer Service

Teamwork

Adaptability

Sales Optimization

Initiative

Education

Experience in Customer Service

Experience in Retail Environment

Job description

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.

Pay Rates: £11.63 per hour regardless of age.