Sales Administrator - Order Processing & Customer Support

Envipco; Dutton; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced pension scheme

Family-friendly culture

Monday to Friday hours

Office-based role in Warrington

Job summary

Envipco in Warrington is seeking a Sales Administrator to support the UK sales team. You will process customer orders, prepare quotations and manage customer records to ensure accurate, timely updates.

The role is office-based, Monday to Friday, 40 hours per week, with a salary from GBP25,000 per annum. This is an opportunity to contribute during a growth phase for recycling initiatives in the UK.

Qualifications

• GCSEs including English and Maths required.
• Experience in sales administration or office support is useful but not essential.
• Experience processing orders or using CRM/ERP systems would be beneficial.

Responsibilities

• Processing customer orders accurately and promptly.
• Preparing quotations, order confirmations and other sales documents.
• Maintaining customer records, pricing information and order details.
• Responding to customer enquiries and helping resolve queries, escalating issues where needed.
• Working with sales, operations, finance and customer service colleagues to support smooth order fulfilment.
• Monitoring order progress and communicating updates, delays or issues.
• Helping set up new customer accounts and supporting onboarding.
• Producing sales reports and accurate data to support forecasting and performance reviews.
• Supporting the administration of contracts, pricing updates and service agreements.
• Identifying ways to improve administrative processes and the customer experience.

Skills

Clear communication

Attention to detail

Time management

Data handling

Problem solving

Teamwork

Education

GCSEs including English and Maths

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Envipco in Warrington is seeking a Sales Administrator to support the UK sales team. You will process customer orders, prepare quotations and manage customer records to ensure accurate, timely updates.

The role is office-based, Monday to Friday, 40 hours per week, with a salary from GBP25,000 per annum. This is an opportunity to contribute during a growth phase for recycling initiatives in the UK.