Sales Administrator - Engineering

Confidential; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

Office Angels is seeking a Sales Administrator to join an established engineering business, providing vital support to the sales team and serving as a key customer contact. The role combines customer service, order processing, quotations and account administration, with ownership of workload to improve the customer experience.

The role offers permanent full-time employment with an early finish every Friday and opportunities to contribute to process improvements.

Qualifications

• Experience in sales administration or similar commercial role.
• Experience using an ERP or MRP system.
• Strong communication and organisational skills.

Responsibilities

• Manage customer accounts and respond to enquiries regarding orders, pricing, lead times and deliveries.
• Prepare quotations and sales documentation.
• Process customer orders accurately using the ERP system.
• Monitor orders and keep customers updated on progress.
• Liaise with Sales, Operations, Finance and Logistics to resolve queries.
• Maintain accurate customer, pricing and commercial records.
• Support sales reporting and identify opportunities to improve processes.

Skills

Customer-focused

Organised

Excellent communication

Attention to detail

Multitasking

Team player

Tools

ERP/MRP system

Microsoft Excel

Microsoft Outlook

Job description

Sales Administrator - Engineering

Permanent Full-Time Early Finish Every Friday

Are you an organised, proactive Administrator who enjoys building customer relationships and working in a fast-paced commercial environment?

We're looking for a Sales Administrator to join an established engineering business, providing vital support to the sales team and acting as a key point of contact for customers.

This is a varied role combining customer service, order processing, quotations and account administration, offering the opportunity to take ownership of your workload and make a real difference to the customer experience.

The Role

• Manage customer accounts and respond to enquiries regarding orders, pricing, lead times and deliveries.
• Prepare quotations and sales documentation.
• Process customer orders accurately using the company's ERP system.
• Monitor orders and keep customers updated on progress.
• Liaise with Sales, Operations, Finance and Logistics to resolve queries.
• Maintain accurate customer, pricing and commercial records.
• Support sales reporting and identify opportunities to improve processes.

About You

• Previous experience in sales administration, order processing, account administration or a similar commercial role.
• Experience using an ERP or MRP system.
• Excellent communication, organisation and attention to detail.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• A proactive, customer-focused approach with the ability to manage multiple priorities.
• A dependable team player who takes ownership and follows tasks through to completion.

Experience within engineering, manufacturing or a technical commercial environment would be advantageous.

Working Hours

Monday-Thursday: 8:15am-4:45pm
Friday: 8:00am-2:00pm

If you're a commercially minded Administrator looking for a varied role where your organisational skills and customer service make a difference, we'd love to hear from you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.