Sales Administrator – Drive Orders & Customer Care

Brenntag; Essex; On-site; GBP 24,000 - 32,000; Full time

Job summary

Kluman & Balter, part of Brenntag, seeks a Sales Administrator to support the external field sales team in Essex. You will process orders, handle customer enquiries, maintain records, and assist in achieving sales objectives through efficient administrative processes.

The role is full-time and office-based in Waltham Abbey, with responsibilities spanning data management, pricing where applicable, and collaboration with finance for invoicing and payments. Strong Excel and CRM experience preferred.

Qualifications

• Previous experience in an administrative or sales support role.
• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience working within a B2B sales environment.
• Experience of Food Ingredients business.
• Knowledge of ERP systems such as SAP.
• Understanding sales processes and customer service principles.
• Experience using CRM systems.
• Experience of developing and managing customer relationships.

Responsibilities

• Process customer orders accurately and in a timely manner.
• Provide day-to-day administrative support for the external sales team with customer enquiries, order management and administrative support.
• Where applicable, provide pricing information to customers at order placement.
• Recommend new and existing product lines to support customer growth initiatives.
• Analyse lost and lapsed product lines to actively encourage customers to order these and advise external sales team accordingly.
• Conduct outbound calls to existing and prospective customers daily.
• Follow up on marketing campaigns and sales enquiries.
• Look after you and your colleagues to help ensure we stay safe and healthy in the working environment.
• Help Kluman & Balter to continuously improve.

Skills

Administrative support experience

Organisational skills

Attention to detail

MS Excel

CRM experience

Communication skills

Team collaboration

Tools

SAP ERP

Microsoft Office

Job description

Kluman & Balter, part of Brenntag, seeks a Sales Administrator to support the external field sales team in Essex. You will process orders, handle customer enquiries, maintain records, and assist in achieving sales objectives through efficient administrative processes.

The role is full-time and office-based in Waltham Abbey, with responsibilities spanning data management, pricing where applicable, and collaboration with finance for invoicing and payments. Strong Excel and CRM experience preferred.