Sales Administrator

Brookson (A People2.0 Company); Warrington; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Monthly commission

5% pension contribution after 3 months

25 days annual leave + bank holidays +

Birthday off

Wellbeing benefits

Job summary

Brookson, a leading provider of accountancy and support services, is seeking a meticulous Sales Administrator to join our Warrington-based Sales team. The role is office-based, five days per week, for the initial six months to ensure a successful onboarding and training period.

You will handle customer enquiries, prepare sales documentation, maintain CRM records, and support the Sales Manager. The package includes a £25,000 salary, monthly commission opportunities, and a broad benefits program.

Qualifications

• Previous administrative or customer-service experience.
• Proficient with Word, Excel, Outlook.
• Strong written and verbal communication; highly organised.
• Willingness to learn sales systems and CRM.

Responsibilities

• Respond to customer enquiries via telephone and email and escalate complex queries as needed.
• Prepare sales documentation including illustrations, invoices, and contracts.
• Maintain customer records and update sales information in the CRM system.
• Provide administrative support to Sales Representatives and the Sales Manager.
• Schedule meetings and assist with organising sales events.

Skills

Administrative experience

Microsoft Office

Communication skills

Organisational skills

Task prioritisation

CRM learning

Tools

Microsoft Office

CRM software

Job description

Established in 1995, Brookson has been supporting freelancers, contractors, and self-employed professionals for over 30 years. With our head office in Warrington and additional UK offices in London, Coventry, and Bournemouth, we have grown into a trusted provider of accountancy, tax, and support services.

Now part of the People2.0 group, we continue to innovate and expand, offering our employees a dynamic and rewarding place to build their careers.

We are recruiting for a Sales Administrator to join the wider sales department.

Please note that this role requires office-based working, five days per week, for the first six months to ensure a successful onboarding and training period.

The role

We are seeking an organised and customer-focusedSales Administrator to support our sales team. The successful candidate will help process customers, maintain accurate records, prepare sales documents, and respond to routine customer enquiries.

This role would be well suited to someone with strong attention to detail, good communication skills, and an interest in developing a career in sales.

Key Responsibilities

• Respond to customer enquiries via telephone and email, providing initial information and escalating more complex queries to senior team members where required.
• Prepare sales documentation, including illustrations, invoices and contracts.
• Maintain customer records and update sales information within the CRM system.
• Provide administrative support to Sales Representatives and the Sales Manager.
• Schedule meetings and appointments and assist with the organisation of sales events.
• Manage the sales administration inbox and forward enquiries to the appropriate team member.
• Support the Sales Manager with general administrative duties.
• Carry out outbound calls to customers to introduce Brookson's services and identify opportunities.
• Develop an understanding of the customer journey and internal sales processes.

Skills and Qualifications

• Previous administrative, retail, sales, or customer-service experience or the confidence and willingness to develop these skills
• Good working knowledge of Microsoft Office, particularly Word, Excel, and Outlook.
• Strong written and verbal communication skills.
• Excellent organisation and time-management skills.
• Ability to prioritise tasks and work effectively in a busy environment.
• Willingness to learn sales systems and CRM software.

In Return for joining us as a Sales Administrator

Here at Brookson, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

• Salary of £25,000 per year
• Ability to earn monthly commission
• 5% company pension contribution after 3 months
• 23 days' annual leave, plus bank holidays and your Birthday off each year
• 2 Press Pause days per year (An opportunity to step back, breathe, and focus on your wellness)
• Free Financial Advice including Mortgages and Savings.
• Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health First Aid team to name a few.

Regardless of the outcome of your application, all candidates will be contacted. If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps.