Sales Administrator

Career Choices Dewis Gyrfa Ltd; Liverpool; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid work

Team environment

Job summary

Career Choices Dewis Gyrfa Ltd in Speke is seeking a Sales Administrator on a 4-month temporary contract to support our busy sales and customer service function. You will act as a key contact, processing orders, handling enquiries, and preparing quotations with accuracy.

The role demands strong organisation, attention to detail, and teamwork in a fast-paced manufacturing environment. Hybrid work with 2 days from home is available and you will join a friendly, proactive team.

Qualifications

• Previous experience in a Sales Administrator, Customer Service Administrator, Account Coordinator, or similar administrative role.
• Strong customer service and communication skills.
• Excellent organisational skills with the ability to manage multiple priorities.
• Experience using CRM, ERP, or order processing systems.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

• Process customer orders and update internal systems accurately.
• Manage customer enquiries via telephone and email.
• Prepare quotations, sales orders, and related documentation.
• Liaise with customers regarding product availability, lead times, and deliveries.
• Support the sales team with administrative tasks and reporting.
• Coordinate with production, warehouse, and logistics teams to ensure smooth order fulfilment.
• Maintain accurate customer records and pricing information.
• Resolve customer queries and escalate issues where necessary.
• Assist with the preparation of sales reports and performance data.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Multitasking

Tools

CRM systems

ERP systems

Excel

Word

Outlook

Job description

Your new company A successful and growing manufacturing business based in Speke is looking to recruit a Sales Administrator on a 4-month temporary contract to support its busy sales and customer service function.

The company is seeking an organised and proactive person to join their friendly team during a particularly busy period.

Your new role As a Sales Administrator, you will provide essential support to the sales team, customers, and internal departments.

Acting as a key point of contact, you will ensure customer enquiries and orders are managed efficiently while maintaining excellent service levels.

This is a fast-paced role that requires strong organisational skills, attention to detail, and the ability to build positive working relationships.Your duties will include: Processing customer orders and updating internal systems accurately.

Managing customer enquiries via telephone and email.

Preparing and issuing quotations, sales orders, and related documentation.

Liaising with customers regarding product availability, lead times, and deliveries.

Supporting the sales team with administrative tasks and reporting.

Coordinating with production, warehouse, and logistics teams to ensure smooth order fulfilment.

Maintaining accurate customer records and pricing information.

Resolving customer queries and escalating issues where necessary.

Assisting with the preparation of sales reports and performance data.

Providing general administrative support to the wider commercial team.

What you'll need to succeed Previous experience in a Sales Administrator, Customer Service Administrator, Account Coordinator, or similar administrative role.

Strong customer service and communication skills.

Excellent organisational skills with the ability to manage multiple priorities.

A high level of accuracy and attention to detail.

Experience using CRM, ERP, or order processing systems.

Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Ability to work effectively in a fast-paced manufacturing or distribution environment.

A positive, professional, and team-oriented approach.

What you'll get in return Hybrid working arrangement with 2 days working from home.

A supportive and friendly team environment.

The opportunity to gain valuable experience within a respected financial services organisation