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Sales Administrator

Ctx Group

Kettering

On-site

GBP 24,000 - 30,000

Full time

Yesterday
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Job summary

A leading company in Kettering is seeking a Sales Administrator to join their Certification Team. The role involves managing customer inquiries, coordinating projects, and maintaining relationships with clients. Ideal candidates will be organized, proactive, and possess strong communication skills. This is a full-time position offering competitive benefits and opportunities for growth.

Benefits

25 – 30 days annual leave
Life assurance
Group personal pension plan
Income protection
Free parking
Flexible working hours

Qualifications

  • Highly organized and self-motivated individual.
  • Strong interpersonal skills to build rapport with customers.
  • Excellent written and verbal communication skills.

Responsibilities

  • Respond to customer enquiries within agreed timeframes.
  • Coordinate customer projects and maintain visibility of work.
  • Provide routine project progress updates to customers.

Skills

Organizational skills
Problem-solving
Interpersonal skills
Communication skills
Microsoft Office proficiency

Job description

CTX Group Northamptonshire, England, United Kingdom

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CTX Group Northamptonshire, England, United Kingdom

2 days ago Be among the first 25 applicants

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We are pleased to be working alongside our esteemed client in Kettering, who have an exciting opportunity for a Sales Administrator to join their busy Certification Team, who assess and certifies items of Personal Protective Equipment (PPE) to European and UK market requirements.

About The Role

As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from offices in the UK, Ireland and China.

Responsibilities

  • Respond accurately and professionally to customer enquiries within agreed timeframes
  • Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
  • Provision of routine project progress updates to both customers and the operations manager
  • Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
  • Contact the in-house and 3rd party subcontractors for sample testing
  • Review the test reports and give suggestions to the Decision Maker
  • Work to acquire a technical understanding of customers products and range of PPE services
  • Develop good working relationships with both colleagues and customers
  • Maintain contact with the customer base via telephone, email, on-site meetings and video call
  • Maintain accurate data on the company CRM system
  • Contribute to other sales and marketing activities, as required

About You

  • Highly organised, self motivated and a confident self-starter
  • Inquisitive and a natural problem solver
  • Ability to prioritise work and multitask across several initiatives
  • Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
  • Excellent written and verbal communication skills
  • Highly competent in the use of Microsoft Office products, including MS Word and Excel
  • Desirable is a background in PPE/Product Certification and/or familiarity with PPE product standards but this is not essential as training can be given

Benefits Include

Staff benefits include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.

Closing date for receipt of applications is 4th June 2025

Interviews will be held on site on 19th June 2025 face to face in Kettering

INDKTT

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Marketing Services

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