Sales Administrator

Interaction - Kettering; Kettering; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in Kettering is seeking a Sales Administrator to join their Certification Team. You will manage customer inquiries and projects, collaborate with both clients and colleagues, and take part in administrative duties related to PPE certification. This role offers a dynamic working environment and opportunities for skill development, with staff benefits such as flexible hours and generous leave.

Benefits

25-30 days annual leave

Life assurance

Group personal pension plan

Income protection

Free parking

Flexible working hours

Qualifications

• Highly organised, self-motivated and a confident self-starter.
• Strong interpersonal skills and able to build rapport with both customers and colleagues.

Responsibilities

• Respond accurately to customer enquiries.
• Coordinate customer projects and maintain visibility.
• Review test reports and provide suggestions.

Skills

Organisational Skills

Problem Solving

Interpersonal Skills

Communication

Microsoft Office

Job description

We are pleased to be working alongside our esteemed client in Kettering, who have an exciting opportunity for a Sales Administrator to join their busy Certification Team, who assess and certifies items of Personal Protective Equipment (PPE) to European and UK market requirements.

About the role

As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from offices in the UK, Ireland and China.

Responsibilities

• Respond accurately and professionally to customer enquiries within agreed timeframes
• Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
• Provision of routine project progress updates to both customers and the operations manager
• Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
• Contact the in-house and 3rd party subcontractors for sample testing
• Review the test reports and give suggestions to the Decision Maker
• Work to acquire a technical understanding of customers products and range of PPE services
• Develop good working relationships with both colleagues and customers
• Maintain contact with the customer base via telephone, email, on-site meetings and video call
• Maintain accurate data on the company CRM system
• Contribute to other sales and marketing activities, as required

About you

• Highly organised, self motivated and a confident self-starter
• Inquisitive and a natural problem solver
• Ability to prioritise work and multitask across several initiatives
• Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
• Excellent written and verbal communication skills
• Highly competent in the use of Microsoft Office products, including MS Word and Excel
• Desirable is a background in PPE/Product Certification and/or familiarity with PPE product standards but this is not essential as training can be given

Benefits Include
Staff benefits include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.
Closing date for receipt of applications is 4th June 2025
Interviews will be held on site on 19th June 2025 face to face in Kettering

INDKTT