Sales Administrator

Rubicon Recruitment Agency; Hurn; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Early finish Friday

Discretionary bonus

TOIL policy

On-site parking

Job summary

Rubicon Recruitment Agency in Christchurch is seeking a Sales Administrator to be the calm, dependable point of contact between customers and the wider team. You will handle each order from initial check to final confirmation.

Responsibilities include processing orders by email, phone, and online systems; checking against quotations; entering onto the company system; liaising with customers for updates; coordinating with sales, warehouse, purchasing and logistics; and monitoring delivery dates.

Qualifications

• Proven experience in customer service, order processing or administrative roles.
• Excellent attention to detail and accuracy when handling order information.
• Strong organisational skills with the ability to manage multiple orders and priorities.
• Confident communication skills and a professional telephone manner.
• Good IT skills, including experience using order processing, CRM or ERP systems.

Responsibilities

• Receive and process customer orders accurately via email, telephone and online systems.
• Check orders against quotations, pricing and product availability before processing.
• Enter sales orders onto the company system, ensuring all details are correct.
• Liaise with customers to confirm order details and provide progress updates.
• Coordinate with sales, warehouse, purchasing and logistics teams to support order fulfilment.
• Monitor order progress and follow up on outstanding items and delivery dates.

Skills

Customer service

Order processing

Attention to detail

Organisational skills

Communication skills

Tools

CRM

ERP systems

Job description

Sales Administrator - Christchurch - £14.88 per hour

You'll be the calm, dependable point of contact between customers and the wider team.
Every order that comes through your inbox gets handled with care, from first check to final confirmation.

As a Sales Administrator, you will benefit from:

• An early finish every Friday, wrapping up at 3:45pm
• A discretionary yearly bonus, rewarding your contribution
• A TOIL policy that recognises time given beyond your usual hours
• Free on site parking

As a Sales Administrator, your responsibilities will include:

• Receive and process customer orders accurately via email, telephone and online systems
• Check orders against quotations, pricing and product availability before processing
• Enter sales orders onto the company system, ensuring all details are correct
• Liaise with customers to confirm order details and provide progress updates
• Coordinate with sales, warehouse, purchasing and logistics teams to support order fulfilment
• Monitor order progress and follow up on outstanding items and delivery dates

As a Sales Administrator, your experience will include:

• Proven experience in a customer service, order processing or administrative role
• Excellent attention to detail and accuracy when handling order information
• Strong organisational skills, with the ability to manage multiple orders and priorities
• Confident communication skills and a professional telephone manner
• Good IT skills, including experience using order processing, CRM or ERP systems

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.