Sales Administrator

Rubicon Recruitment; Christchurch; On-site; GBP 39,972,000 - 49,594,000; Full time

Benefits offered by this job

Early finish Fridays

Discretionary annual bonus

TOIL policy

Free on-site parking

Job summary

Rubicon Recruitment in Christchurch is seeking a Sales Administrator to be the calm, dependable link between customers and the wider team. You will handle every order from inquiry to confirmation, ensuring accuracy and timely updates.

As part of the role you will liaise with sales, warehouse and logistics to support fulfilment, processing orders via email, phone and online systems, while maintaining meticulous records with a professional telephone manner.

Qualifications

• Proven experience in a customer service, order processing or administrative role.
• Excellent attention to detail and accuracy with order information.
• Strong organisational skills to manage multiple orders and priorities.

Responsibilities

• Receive and process customer orders accurately via email, telephone and online systems
• Check orders against quotations, pricing and product availability before processing
• Enter sales orders onto the company system, ensuring all details are correct
• Liaise with customers to confirm order details and provide progress updates
• Coordinate with sales, warehouse, purchasing and logistics teams to support order fulfilment
• Monitor order progress and follow up on outstanding items and delivery dates

Skills

Customer service

Order processing

Administrative work

Tools

CRM systems

ERP systems

Job description

Sales Administrator - Christchurch - £14.88 per hour

You'll be the calm, dependable point of contact between customers and the wider team.
Every order that comes through your inbox gets handled with care, from first check to final confirmation.

As a Sales Administrator, you will benefit from:

• An early finish every Friday, wrapping up at 3:45pm
• A discretionary yearly bonus, rewarding your contribution
• A TOIL policy that recognises time given beyond your usual hours
• Free on site parking

As a Sales Administrator, your responsibilities will include:

• Receive and process customer orders accurately via email, telephone and online systems
• Check orders against quotations, pricing and product availability before processing
• Enter sales orders onto the company system, ensuring all details are correct
• Liaise with customers to confirm order details and provide progress updates
• Coordinate with sales, warehouse, purchasing and logistics teams to support order fulfilment
• Monitor order progress and follow up on outstanding items and delivery dates

As a Sales Administrator, your experience will include:

• Proven experience in a customer service, order processing or administrative role
• Excellent attention to detail and accuracy when handling order information
• Strong organisational skills, with the ability to manage multiple orders and priorities
• Confident communication skills and a professional telephone manner
• Good IT skills, including experience using order processing, CRM or ERP systems

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.